Customer Quotations & Admin Manager
12 month Fixed Term Contract
Monday – Thursday 09:00 – 17:00 and Friday 09:00 – 16:30
£31,000 Per Annum
PURPOSE OF ROLE:
Focused on generating new business, sales development and customer account management. To manage all customer quotation requests, build a pipeline of sales opportunities from our existing customer base, as well as identifying new customer opportunities, reactivating dormant accounts and building deeper customer relationships. To provide support / cover for the Order Processing and Admin Manager when on annual leave.
KEY RESPONSIBILITIES
PRIORITY – Sales Quotations
Producing all quotations including providing back up for the Commercial Director
Responding to customer quotations requests in a timely and customer friendly manner
Timely follow ups on all customer quotations
Source feedback from the customer even if they did not purchase, we need to learn more about our customers and what they want and expect
Identifying and qualifying sales opportunities with existing customers as well as new customers
Being proactive with all sales, managing the process of keeping in touch with our customers to encourage recall and repeat order placement
Keeping the CRM system up to date with the status of each quotation
Providing weekly status reports on win, lost, still active
Build a deeper understanding of each of our customer accounts, providing our customers with information on our growing ...