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Associate Communications Advisor, Newmarket
Client: Beyond Co
Location: Newmarket, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: a463143db66b
Job Views: 2
Posted: 26.03.2025
Expiry Date: 10.05.2025
Job Description:
Associate Communications Advisor
Reports to: Head of Integrations
Location: Hybrid - Newmarket (2-days on-site 2-days wfh)
Hours: 8:30am - 5:00pm with 30 minutes for lunch
Salary: £24,000 based on 32 hours across a 4-day week
Who we are and what is important to us:
Beyond unifies three technology-driven brands, Wonde, Evouchers and Secure Schools. Each brand shares a vision to reduce the friction of adapting technology, to help customers navigate an often overwhelming area and provide powerful solutions that make their everyday life easier.
Job snapshot:
As an associate communications advisor, you will join the team that is the face of Wonde. You’ll be the go-to person for communication and engagement with schools regarding their integration with our API.
What you’ll be doing:
* Act as the first point of contact for any integration queries and strive towards first-contact resolution, championing best practices
* Collaborate and partner with the schools to arrange appointments for the technical support team
* Nurture existing relationships to ensure stakeholders are fully supported and maximising their partnership with Wonde
* Maintain an innovative mindset by always looking to streamline processes and improve how things get done
* Support stakeholders via phone, video calls and email
* Support the division and wider integrations team in a range of administrative duties
* Provide advice and guidance to colleagues within Wonde to support wider business objectives in areas of expertise
* Collaborate with wider teams to further define and expand the scope of existing opportunities
Requirements
What we’re hoping you’ll bring:
* Proven experience in a customer-focused environment
* Natural in identifying and approaching new ideas
* Ability to prioritise workflow and ensure deadlines are met
* Flexible in your approach with the ability to adapt to a diverse pool of customers
* Excellent communication skills, both written and oral with a high degree of attention to detail
* Good attitude towards individual success and team success
What you'll get:
Beyond is much more than just a place to work. It is a place to grow, innovate, excel and learn. We have tech people, creative people and people people, all focused on providing a superior customer experience. We value, support, and champion those we work with, promoting personal growth and happiness.
In addition to the above, you’ll have access to our ‘take your pick’ benefits scheme, which is tailored specifically to you and includes:
* Enhanced pension payments
* Private medical insurance
If you're selected, we'll guide you through the following checks as part of our offer process:
* DBS Check: Verification of criminal records.
* Right to Work: Confirmation of legal work eligibility.
* References: Automated verification based on HMRC records.
We're excited about finding the right person for this position! Due to dynamic market conditions, we're not setting a fixed application deadline. We encourage you to apply as soon as possible, as we'll fill the role once we find the perfect match.
At Beyond, we celebrate diversity and are committed to being an equal-opportunity employer. We welcome candidates from all walks of life. If you need any accommodations during the application process, please don't hesitate to call or email us.
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