Porsche Retail Group (PRG) have an excellent opportunity for a Service Advisor to work for one of the world's most iconic brands and join Porsche Centre Guildford.
As a Service Advisor, you are fundamental to the customer experience and overall performance of the Dealership. With a passion for customer care and outstanding interpersonal skills, you will ensure our customers are advised on the best service and maintenance work for their vehicles, achieving Company sales and performance targets while providing a quality ownership experience.
If you're an experienced Service Advisor with a premium dealership background, outstanding attention to detail, problem-solving ability, a passion for customer service, and love working in a fast-paced environment, we'd love to hear from you.
What makes life at PRG unique?
1. An induction like no other. As part of your welcome, you will enjoy a day at the Porsche Experience Centre, Silverstone, where you drive a selection of Porsches on the track.
2. Porsche for a weekend. Once a year, for a special occasion, you will get a choice of a Porsche, at no additional cost to you.
3. Every staff member is treated as a brand advocate. You will be able to support events, such as the Porsche GB Carrera Cup.
What else?
1. Basic Salary of up to £37,000 per annum, depending on experience.
2. Bonus scheme, OTE of 35% of basic salary.
3. Option of a VW Group Vehicle at a preferential leasing rate.
4. 33 days holiday per year, with extra days for long service.
5. Fixed hours each week - no shift patterns. Monday to Friday 8.00am to 6.00pm and 1 in 4 Saturdays on a rota basis from 8.00am to 1.00pm.
6. Private Medical Insurance, with the option to add your loved ones.
7. Dedicated mental health champions.
8. Employee representative body - your voice at work.
9. Preferential rates on several products and services, including high street brands, restaurants, gyms, and Porsche products.
10. Life Assurance.
11. Income Protection Insurance.
12. DC Pension Scheme.
13. Employee Assistance Program - support and advice on issues impacting your wellbeing.
What is it like to work at Porsche Centre Guildford?
1. The biggest Porsche Centre in Europe as of 2025.
2. A prime location with a local gym and shops within a 5-minute walk.
3. Free car parking nearby and within walking distance to Guildford mainline train station.
About You
We value attitude over experience and offer a comprehensive training and support programme as you progress through the Porsche Service Accreditation programme. You will have the opportunity to grow through our leadership development programmes.
About Us
Headquartered in Reading alongside Porsche Cars GB Ltd, we are owned wholly by Porsche Germany. We operate five Porsche Centres, two satellite Service Centres, and a Trade Parts Distribution Centre in and around London. Our journey embodies the Porsche DNA, a love of sports cars, and a passion for excellence and challenging the status quo. You'll find our culture of trust, integrity, and empowerment filters through every channel of our business. Our people have passion, thriving on a friendly rivalry that inspires all of us to be better and a genuine desire to go further for our customers and each other.
What's Next?
1. Excited? We'd love to hear from you.
2. Apply now with a copy of your CV and if selected, a member of the team will contact you for an informal chat.
3. You'll then meet one of our Aftersales Management Team, so we can ensure the role is right for you.
And don't forget to visit our 'socials', just search 'Porsche Retail Group'.
How to Apply
Please note that eRecruitSmart is advertising the role of Service Advisor on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager responsible for the vacancy that you have applied to. Please only apply if you consent to these terms.
You must reside in and have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.
We look forward to hearing from you!
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