Lookers Stafford BMW
Contract Type: Permanent, Full-Time
Salary: £22,800; plus OTE up to £4,000
Hours: (42) Monday - Friday 8:30am - 6:00pm with a day off in the week, including Saturday 8:45am - 5:00pm and Sunday 10am - 4:00pm with alternate weekends off
Lookers Stafford BMW are recruiting for a passionate and ambitious Product Genius to join our hard-working and friendly team on site. You don’t need to have automotive experience to deliver exceptional customer experiences at BMW. Just plenty of personality and a true passion for our cars. Our market is changing and our customers are too. That is why we are dedicated to bringing tomorrow's driving experiences to our customers today.
Responsibilities:
* Communicating with customers in a friendly and polite manner via email, telephone, and in person.
* Acting as a brand ambassador, providing a truly immersive, educational, and thrilling experience to our customers.
* Arranging and accompanying customers on test drives.
* Completing mandatory paperwork and processes as required.
* Driving forwards all enquiry leads, whilst building rapport with the customer to convert appointments into sales.
Qualifications:
The ideal candidate will have strong communication skills, a dedication to flawless customer service, and will be passionate about the motor trade industry. Enthusiasm, drive, and motivation are key to consistently achieving fantastic results. You will dazzle our customers with your passion for the brand and in-depth knowledge of our range of vehicles.
You will need to hold a full UK driving license as you may be expected to drive some of the most prestigious cars on the market!
About Us:
Lookers are proud to be one of the top three motor vehicle retailers in the UK, representing 32 vehicle manufacturers, selling and servicing a huge range of cars at over 150 franchised dealerships across hundreds of locations throughout the UK & Ireland. We recognize the hard work, flexibility, and commitment of our people so we offer an industry-leading benefits package.
* Enhanced holidays that increase with service.
* Eligibility to join one of our car schemes.
* Critical illness cover after 2 years and Life Assurance.
* Smart Health - free access to support 24 hours a day, 365 days a year.
* Enhanced paid maternity, paternity, and adoption leave.
* For some roles, a company car and additional earning potential through commission or bonus.
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities.
Lookers are an equal opportunities employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful we will conduct relevant employment checks prior to you starting with us.
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