37.5 hours per week Any 5 days out of 7 Shifts covered between the hours of 7:00am and 6:00pm £13.59 per hour Great city center transport links Please note, this is a 12-month maternity cover role, with the potential for a permanent position at the end of the fixed-term contract Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is M3 5FS Job Introduction: Are you passionate about delivering exceptional customer service and being the welcoming face that sets the tone for a positive experience? As a Supervisor Receptionist at HMRC New Bailey in Salford, you'll be at the heart of our operation—ensuring smooth communication, creating a welcoming environment, and always putting the safety and satisfaction of our customers first. Our admin team plays a crucial role in running a seamless, efficient service for all our clients and visitors. What you’ll do: Be the first impression: Greet all visitors and customers with warmth and professionalism, setting the tone for a 5-star experience. Direct and connect: Ensure guests are seamlessly connected to the right departments or team members while adhering to visitor management protocols. Elevate the experience: Deliver outstanding service across all touchpoints, from hospitality to workplace support and meeting room setup. Assist with inductions and onboarding processes, contributing to a smooth and professional welcome for new staff or contractors. Maintain a positive and approachable presence, ensuring every interaction is courteous, efficient, and memorable. What You Bring: Strong leadership skills and the ability to manage a team effectively The ability to stay calm, focused, and organised—even when things get busy. Previous experience in a supervisory or management role, preferably within a reception or customer service environment. Knowledge of health and safety regulations, with a commitment to ensuring a safe working environment. A desire to learn, grow, and take the next steps in your career—we’ll support you every step of the way. What we offer: Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer: Mental health & wellbeing support Employee Assistance Programme for personal, legal, and financial advice 24/7 virtual GP & lifestyle rewards Discounts for you & family Financial tools & retirement plan Cycle to Work & Paid volunteering day Ready to be part of something greater? Apply today