THE CONTRACT - Milton Keynes
Grounds maintenance
THE ROLE
As a Team leader, you will report to the Contract Supervisor / Manager. The Team leader will have the organization skills required to manage the day-to-day operation of the contract area, working with Management to ensure the delivery of the contract.
Key responsibilities of the role are to:
* Liaise with your line manager to ensure the teams have the resources required to fulfill their tasks.
* Liaise with the line manager on staffing requirements by producing and using reports and plans.
* Drive and ensure Health and safety standards are met.
* Monitor operative holidays.
* Produce scheduled and ad hoc work programs, and assist with service delivery to ensure work program completion reports are administratively maintained.
* Prioritize the workload of the team.
* Monitor the efficiency and organize the maintenance of vehicles and machinery within the team.
* Deliver the contract to specification and standard required.
Other responsibilities:
* Communicate with customers and with your line manager on work-related issues.
* Communicate with your line manager on employee absences.
* Communicate with suppliers as and when required.
* Monitor work in line with inspection programs and the quality assurance method statement.
* Make recommendations on improvements to services.
* Ensure the completion of workforce timesheets.
* Provide quotations for services.
* Support the maintenance of Environmental Standards and compliance with the BS EN ISO 14001:1996 standard at the contract.
* Undertake any duties as may reasonably be required.
Health and Safety
* To act following the Health and Safety at Work Act and the Glendale Health and Safety Policy at all times.
* To carry out instructions from your Line Manager per Glendale’s Health and Safety Policy, Glendale’s Codes of Practice, Glendale’s Quality Management Systems, and the Employee Handbook.
* To be knowledgeable of Health and Safety regulations within your workplace and the activities that you are carrying out.
* Ensure you have completed the necessary induction and health and safety modules before the commencement of any work.
* You must be responsible for the health and safety of yourself and that of others, in your working environment.
* To promote safe working practices at all times and to ensure that all equipment is safe to use.
Machine Maintenance and Security
* Ensure that you have knowledge of the suitability of all machinery/equipment used per the task you are doing and it is safe to use.
* To ensure the correct use of all machinery/equipment per its handbook.
* Ensure that any machinery/equipment that does not operate correctly is reported immediately to your Line Manager and a defect tag is filled out and attached.
* To ensure that any check/maintenance sheets are completed and passed to your Line Manager.
* To ensure that all machinery/equipment is secured at all times (when not in use).
Quality and Customer Care
* To ensure that you are aware of your tasks and targets for each day and ensure that you are fully aware of the standard required for each task.
* To monitor and maintain your work output to a satisfactory level and standard.
* Ensure that you and any lower-graded staff conduct yourself in a polite and friendly manner at all times.
* To ensure that any associated administration is completed and returned to the office within the required timescales.
Environmental
* To ensure that you operate your duties in a way that minimizes our impact upon the environment. This will include the safe and efficient use of fuels/oils and the correct handling and disposal of waste materials.
* To ensure that any spillage of fuels or chemicals is dealt with quickly and efficiently and per the regulations.
The above lists are not exhaustive and you may be required to undertake other duties as may be reasonably required by the company.
If you are unsure of any of the above items it is your responsibility to raise them with your Line Manager.
The Team Leader will hold a full, clean UK driving license.
Qualifications
It is desirable to hold the following qualifications:
* A horticultural qualification and or demonstrable experience in a horticultural or grounds maintenance environment.
* A recognized practical qualification such as in chainsaw/ pesticide.
* At least 5 years experience essential in grounds maintenance.
* A UK driving licence.
Personal Characteristics
* A high level of initiative and self-motivation.
* Strong relationship-building skills coupled with excellent communication skills.
* A self-motivated individual.
* Flexible approach to duties.
* Customer/client care focus.
* Leadership and communication skills.
THE CONDITIONS
TITLE: Team Leader
REPORTING TO: Grounds Maintenance Supervisor
LOCATION: Milton Keynes
GRADE: N/A
REMUNERATION: £32,193.00 per annum
PENSION: NEST auto-enrolment after 3 months
ANNUAL LEAVE: 28 days paid leave including 8 statutory bank holidays; 30 days paid leave including 8 statutory bank holidays after 5 years of service
NOTICE PERIOD: 1 month
Benefits offered by Glendale:
* Employee discount portal - discounts on travel booking, high street vouchers, gift cards, cinema tickets, days out, leisure activities, and your day-to-day spending.
* Company sick pay as per contract.
* Career progression.
* Training and development.
* Free Gym and Golf use at specified facilities.
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