We're looking for a National Account Manager to look after Boots for a well established H&B business. The position is responsible for managing and developing the Boots relationships across various categories as part of a wider Boots team.
The role requires working collaboratively across functions to deliver revenue, profitability, and growth objectives while supporting operational excellence. Regular travel for in-person engagement is a key aspect of this role.
Key Responsibilities:
Customer Relationship Management
- Build strong, professional relationships with key contacts across customer teams, including commercial, category, finance, logistics, and operations.
- Position the company as a trusted partner and strategic supplier in the eyes of the customer.
- Serve as a key point of contact, providing detailed insights into customer priorities and competitive activity.
- Deliver robust financial and sales performance analyses to inform decision-making.
Strategic Account Planning
- Develop comprehensive account plans to align with broader business goals.
- Utilise scenario planning to support agile and informed commercial decisions.
- Ensure strategies are executed effectively and aligned with brand objectives.
Category & Shopper Insights
- Leverage available data to uncover opportunities for growth in customer categories.
- Analyse shopper behaviour to guide category-specific initiatives and proposals.
- Advocate for the inclusion of company products in customer category strategies.
Execution & Operational Delivery
- Oversee the end-to-end execution of campaigns and commercial activities, ensuring objectives are met.
- Ensure all commercial agreements and pricing are accurate and well-documented.
- Collaborate with supply chain teams to streamline processes and address potential issues proactively.
- Maintain high standards of administrative efficiency to minimize operational challenges.
Ideal Experience:
* Minimum 2 years experience looking after Boots.
* Demonstrated experience in creating and implementing account-specific Joint Business Plans (JBPs).
* Experience working with market and sales data (e.g., Nielsen, IRI, EPOS) to develop actionable insights.
* Proven ability to expand business opportunities and exceed commercial objectives.
* Knowledge of negotiation tactics and category management principles is advantageous.
* Strong analytical skills with a clear understanding of financial metrics, including ROI, sales modelling, and promotional analysis.
* Familiarity with web-based tools and retailer platforms for data extraction and analysis.
* Exceptional communication, negotiation, and relationship management skills.
* Self-motivated, with the ability to work independently and meet deadlines effectively.
Remuneration:
* £55,000 Base salary
* 10% Annual bonus
* Company car
* 25 days annual leave plus bank holidays
* Healthcare
* Pension
* Additional perks
If this sounds like a role well suited to your experience and requirements, please apply and someone will be in touch to discuss your application.