Who we are
At Skytanking Aviation Services ENG Limited we run an excellent service for our airline customers and have an exciting new opportunity opening at Birmingham Airport. It will be a busy operation but we go further to ensure we maintain a high standard of safety and service as we put our customers at the centre of our operations.
This is a great opportunity to join our growing ground handling business. Timescales can often result in a tight turnaround therefore you will need to be a good timekeeper, flexible when overtime is required if a flight schedule changes last minute and reliable as you are working as part of a dedicated team, so we need to be confident that you are committed.
We take pride in our part of enabling our customers to make the right connections at the right time. We believe that it’s the small things that matter - details, improvements and investments that make a collective difference for our customers, employees, partners, and the world we live in.
If you would like to be part of this service, and join a young but innovative business putting our customers at the centre of what we do, then we would love to hear from you about joining our team.
Your tasks
Job Purpose:
Working within the Ramp and/or Baggage Hall Teams, ensuring consistent, safe delivery of high performance standards in the provision of the smooth, timely and accurate processing of passenger baggage and cargo, as well as the operation of GSE used for aircraft turnarounds.
You should be able to demonstrate a hard working, adaptable attitude and be able to thrive on variety in the workplace. A key team player with an ability to communicate with management and airlines at all levels.
Main Responsibilities & Objectives:
* To lead and support your ramp teams in key areas of ramp and baggage hall operations.
* Ensure safety and compliance with company, Airline(s), Airport(s) and regulatory bodies processes and procedures at all times.
* Ensuring that knowledge of procedures and processes is maintained and, any new or updated processes, procedures and policies are introduced and implemented.
* Oversee the safe and secure use of GSE/other equipment to ensure operational efficiency.
* Ensure that safe and efficient working practices are adhered to at all times (including but not limited to Ground Service Equipment, Aircraft Turnaround & Pushback Operation, Baggage Screening & Sortation).
* Ensure regular preventative maintenance within the operational environment (including but not limited to removal of FOD, Ground Service Equipment checks/cleaning).
* Carry out regular Audits of ramp operations and GSE. Record them using I auditor.
* Liaise with all colleagues in all departments to ensure a smooth running of the operation.
* Ensure that your team performs their tasks effectively in order to achieve optimum staff performance.
* Deliver operational briefings/debriefings regarding performance, procedural changes, and safety issues.
* Work cohesively as part of the team to maximise co-operation leading to the safe, efficient, and effective operation, whilst maintaining airline operational integrity.
* Liaise and work together with other departments to ensure our customers receive the best in class standard of service.
* Make a record of any incidents/accidents involving Equipment, Aircraft, Customers or Staff and report immediately to your Manager and document accurately as per the companies Airport(s), Airline(s) & Regulatory body policies and procedures.
* Attend regular Health and safety committee meetings.
* Manage absence and timekeeping of your staff.
* Ensure training is up to date by liaising with the trainers and Management.
* Ensure rosters are updated and cover any overtime as and when needed.
* Ensure the department is kept clean and tidy and safe at all times.
* Carry out investigations, 121’s and staff welfare meetings.
* Be flexible as and when needed to be if airline schedules change.
* Carry out any other reasonable task as requested by Line Management.
Salary is £28,407.31 per annum
Your profile
Key Attributes:
* Proactive approach to work requirements
* Team centred ethos
* Strong communication skills, verbal and written
Qualifications & Experience:
* A full clean driving licence is essential
* Trained to operate GSE
* Ideally skilled to carry out Push Backs and Headset Communication
* Minimum of 2 years Ramp /BHU experience on different aircraft types
* Knowledge of safe aircraft turnaround procedures (including experience in operating multiple types of ground equipment)
* Aviation Experience
* Supervisor Experience
Must be able to:
* Without exception, provide a 5-year history (with no gaps) including work and non-work activities.
* Have been a UK resident for the last 5 years.
* Be able to acquire a clear DBS certificate.
We offer you:
* Cycle to Work
* Employee Assistance Programme
* Life Assurance
* Uniform provided
* Pension
* Discounted Gym Membership
* Discounted Shopping Platform
Your contact
Please send us your application exclusively via the online application form.
In case of questions, please don't hesitate to reach out to enghr@skytanking.com
Skytanking Aviation Services ENG Limited A PrimeFlight company
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