Shift Supervisor
Solihull
£28,400
Monday to Friday 6am to 2pm
This job description outlines the role of a Supervisor in charge of overseeing cleaning and waste operations within the company. The role is focused on ensuring the delivery of high-quality services through effective supervision, team motivation, and process improvements while maintaining strong relationships with clients and colleagues.
Key Responsibilities:
* Service Delivery:
o Plan and supervise cleaning and waste activities, ensuring timely service delivery.
o Conduct quality, health, and safety audits.
o Ensure staff are trained in safety protocols and adhering to job-specific safety measures.
o Manage staff timekeeping, attendance, and performance.
* Collaboration:
o Develop and motivate team members through effective communication.
o Maintain strong relationships with line managers and clients.
* Empowerment:
o Identify and resolve issues effectively.
o Ensure staff receive adequate training.
o Present information to management, colleagues, and customers.
* Continuous Improvement:
o Participate in reviews and meetings to gauge customer satisfaction.
o Promote products and services to customers.
Skills and Qualifications:
* Essential: Supervisory experience, relevant experience in cleaning and waste, health and safety knowledge, IT proficiency, problem-solving skills.
* Desirable: HNC or equivalent, experience using systems, analytical and motivational qualities.
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