Field Collections Agent
Annual earnings total up to £35,765 (inclusive of the car allowance)
Monthly Bonus
Do you have a full driving licence and access to a vehicle for work?
Would you love to work outdoors?
Please note we can only accept applications from candidates who reside within the local area.
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car allowance & fuel card (business use only).
Our monthly bonus structure is uncapped. As a guide Field Collections Agents earn bonuses of £200 - £400 per month which could take your annual earnings total up to £35,765 (inclusive of the car allowance).
SHIFTS:
Working patterns, to support your work-life balance.
8am – 8pm Monday to Friday
9am - 1pm on Saturday.
We work a 40-hour week. Monday to Friday 4pm – 8pm
Saturday 9am – 1pm.
As a Field Collections Agent at Orbit Credit Services you will need to be at ease speaking to our customers to discuss options that help them address their financial situation. You’ll be field based covering a region across Liverpool.
In this rewarding role we’ll support you to use your expertise and commitment to customer service to helping our customers achieve financial health. Your work will be split between water accounts and our regulated work.
Day to day you can expect to resolve customer’s accounts on a personal basis.
Taking payments, setting up repayment plans or reconnecting them to our clients to help them achieve financial wellbeing
Educating customers on the potential consequences of non-payment of their account
We’ll supply you with an iPad so you can update customers’ accounts with visit outcomes, so you need to be IT literate and comfortable using the iPad
31 days holiday (including bank holidays and an annual shutdown over the December festive period)
Employee Assistance Programme and Medicash plans
Working patterns, to support your work-life balance
We’ll make sure you’re fully prepared to speak to customers once you’ve hit the required quality structure
A clear criminal record
Own a car and six-points or less on licence
Technology competent and comfortable working alone
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At Orbit we’re regulated by our clients - as such, any successful candidates will have to undergo a basic credit check and criminal background check. Please note that we’re unable to proceed to interview stage if a CCJ, IVA or Bankruptcy appears on a credit file, or if you do not have full right to work in the UK.
Job Type: Full-time