Job Description
IT Systems Support Engineer
Retail industry
Up to £30,000!
3-4 days a week on site - Yorkshire
Key Responsibilities:
* Provide first-line technical support to end-users.
* Troubleshoot and resolve issues related to Windows operating systems.
* Manage user accounts, permissions, and access rights in Active Directory.
* Assist with the installation, configuration, and maintenance of hardware and software.
* Document and track issues using a ticketing system, ensuring timely resolution.
* Collaborate with other IT team members to escalate and resolve complex issues.
* Provide excellent customer service and maintain a high level of user satisfaction.
Required Skills and Qualifications:
* Proven experience in a similar IT support role.
* Strong knowledge of Windows operating systems and Active Directory.
* Experience with ERP systems.
* Excellent problem-solving and troubleshooting skills.
* Strong communication and interpersonal skills.
* Ability to work independently and as part of a team.
Job Title: IT Systems Support Specialist
Location: Harrogate, UK
Job Type: Permanent
Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website.
To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website.
We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.