Role details
Role Title
Senior Consultant
Division
Tesco Lichfield
Reports to
Contract Manager
Issue Date
April 2025
Primary purpose of the role
(What is the value added by this role, the overall aim, the reason that this role is required?)
To deliver the full range of recruitment services provided by the Company to an assigned contract(s) in line with the agreed SLA / KPIs. Working as a strategic partner to our client(s) to ensure we add value and positively contribute to productivity/production, quality, H&S and people objectives. Consistently promote and strive to deliver the Company and wider Group mission, vision and values and strategy.
General Responsibilities - Operational
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Communications -Effective communication within your area of responsibility such that knowledge of Challenge-trg Managed Services - it's strategy, values and procedures/systems - are constantly refreshed and updated in the most positive manner.
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Forecasting and Management of Requirements - Obtain and understand Tesco's forecasted labour requirement to be able to drive intelligent candidate attraction. Where such is a requirement of the contract / regional structure, effectively plan recruitment and manage the labour pool(s) to ensure candidate flow is understood and fill rates are achieved. Continuous communication with the Contract Manager to provide comprehensive updates on candidate pool/flow with clear identification of any potential shortfall
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Compliance and H&S - Ensure that all activities meet with Company and Tesco's policies, procedure and relevant legislation. Drive and promote good health and safety practices to ensure that any risk is minimised.
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Colleague Management, Support and Welfare - Ensure the engagement of our workforce by fostering a culture of fairness, transparency and consistency. Monitor conduct, performance and attendance to ensure such is being adequately addressed. Ensure all colleagues are treated with dignity and any commitments are fulfilled
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Customer Focus - Work in partnership with the Contract Manager to embed and promote a customer centric orientation and ethos within the team to ensure that Tesco and all colleagues are provided with an exceptional experience of the Company
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Budget Responsibility - Development of the annual budget in conjunction with the contract manager. Ensure all costs of operation are appropriately monitored and authorised to ensure that the contract(s) achieves budget and net operating profit target
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Data Recording and Reporting - Ensure that appropriate and accurate data is recorded to allow KPI and MI reporting in line with agreed formats and timescales. Completion of any necessary payroll processes to ensure that all colleagues are paid correctly, first time and every time
General Responsibilities - Tactical
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Leadership and Management - Effectively assist in managing a team where applicable, putting in place appropriate targets and objectives to ensure service delivery is in line with the agreed SLA / KPIs. Be approachable, receptive and supportive. Motivate and inspire!
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Workforce Planning - Continuous review of the needs and priorities of Tesco to ensure there is adequate resource and appropriate skills within the internal team to achieve objectives. Utilise best practice recruitment processes in order to ensure that the right calibre of individual is recruited
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Team Development - Ensure that all new starters are onboarded in line with Company standards. Provision of consistent and regular performance coaching and review through 1-2-1's. Prioritise the provision of training solutions for any identified development needs. PDR to be completed with all direct reports in line with the PDR process.
General Responsibilities - Strategic
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Relationship Management - Build and maintain a strategic relationship with the Contract Manager and Client Tesco based upon partnership. Gain a thorough understanding of Tesco issues, goals and desires to ensure appropriate solutions are delivered.
General Competencies (What are the competencies associated with the role?)
Competency
Key Words
Leadership
Demonstrates the lead and advocacy for the team - motivates and inspires others, is adaptable to change, promoting commitment to the organisational goals
Managing Performance
Responsibility for directing and managing resources to produce quality results
Teamwork
Supports team values and development, collaborates and works in partnership, fostering credible relationships
Customer Focus
Understands, communicates and creates solutions that deliver an exceptional service to meet the
needs of the customer
Commercial Acumen
Knowledge of key cost and business revenue drivers and can actively manage expectations
Managing Change
Understand the impact of change to the individual, team and business and manages effectively
Develops Self and Others
Encourages an engaging environment that supports development and improvement opportunities
Challenge-trg Recruitment Ltd is acting as an employment business in relation to this vacancy
We provide equal employment opportunities (EEO) in all our employment practices to all employees, temporary workers, and applicants for employment without regard to age, gender reassignment, married or civil partnership, pregnancy or maternity leave, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex and sexual orientation.