Description Are you a Certified Social Compliance Auditor (CSCA) with APSCA? ESG is one of the key growth areas of NSF, and we are looking for a SMETA Social Compliance Scheme Manager, who will play a key role at NSF. Not only will this role enable you the opportunity to continue to audit, but you will also support the management and strategic growth of the SMETA scheme globally. You will maintain the accreditations or approvals by scheme owners as applicable, managing the relationships with the scheme owners and establishing the processes to deliver the certification to all our clients globally (both food and non-food). You will ensure all teams involved (Leaders, Technical teams, Audit Delivery, Sales), follow the processes and scheme rules to deliver an excellent service to Sedex and our associated clients. Responsibilities Including, but are not limited to: Responsible for technical and managing application of scheme requirements, relationship with scheme ownership to ensure compliance with relevant KPI expectations for Sedex SMETA and other social schemes Support the development and maintenance of quality systems to ensure ongoing compliance with internal KPIs, KPIs of the standards owners, and accreditation requirements Maintaining current program accreditations/approvals Take the lead in achieving new accreditations within given timelines, while maintaining current program accreditations Support the designing processes for the scheme, in partnership with IT, and ensuring application of scheme requirements in the region by operations, technical operations and audit delivery in the region Main contact with SEDEX for admin and technical issues, systems and databases, complaints, stay informed on versions and regulations, policies etc Support sales, operations and audit delivery globally to grow and strengthen our relationship with Sedex Lead the strategy to grow the schemes outside in other regions where applicable Strategic collaborations in pro of our business with all internal scheme stakeholders Support the building integrity program elements for their schemes Support the establishment of requirements for auditors, reviewers, technical individuals Design and provide training for all technical resources and auditors Be aware of relevant associations developments Attend accredited/approval audits and any other activity mandated by the CPOs, - follow up on non-conformances Follow up on complaints, appeals, suspensions Support audit delivery and Tech Ops to decide additional resources needed Attend industry events to promote schemes, do networking, collect industry and market information Support key accounts for the scheme Auditing to maintain qualifications and potentially witness/approval of auditors Local general administration and support of the scheme (UK) Conduct SMETA audits for maintenance of qualifications and support witness audit program Qualifications Bachelor’s degree and previous experience in international labour laws, social /ethical schemes Approved SMETA auditor, Certified Social Compliance Auditor (CSCA) with APSCA Excellent understanding of the operation of third-party Certification/or Unaccredited Schemes within the supply chain Relevant experience and full technical knowledge of SMETA and other social schemes Ability to make difficult and innovative decisions, approaching them in a fair and logical way Challenges conventional thinking, respects legacy strengths but moves quickly to add capabilities and drive change Problem solving skills, establishing root causes and what actions are required to prevent recurring issues Excellent written and verbal communication skills Ability to motivate and bring team together to work towards common goals, team player Ability to organize and prioritize the workloads of self and team Motivated, willingness to learn and positive attitude Respect for individual and Company confidentiality rights Proficient with key Microsoft Office software, i.e. Word, Excel, PowerPoint, Outlook, etc. with a desire to learn new business related software What NSF can offer: This is a great opportunity for a Certified Social Compliance Auditor (CSCA) with APSCA who is looking to develop their career by not only auditing, but also supporting the management and strategic growth of the SMETA scheme globally. This role will offer lots of variety, where no 2 days will be the same – you will have the opportunity to build relationships, complete shadow and witness audits, and attend various events, Apply now and send us your CV and cover letter. Come join our team. We look forward to hearing from you Notice to Agency and Search Firm Representatives: Please note that NSF is not accepting unsolicited resumes from agencies/search firms for this role. Resumes submitted to an NSF Employee by a third-party agency without a valid written & signed search agreement between NSF and said third-party agency, will become sole property of NSF. No fee will be paid if a candidate is hired as a result of an unsolicited agency or search firm referral. Thank you. LI-JW1