Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide Our client provides information on government services and current job openings. Job Title: Admin Support Officer Admin & Clerical (Housing) Location: Hertford, Hertfordshire, SG13 8EQ Duration: 3 Months (with potential for extension) Work Type: Contract IR35 Status: Inside Job Description: About the Role East Hertfordshire District Council is seeking a dedicated and professional Admin Support Officer to join the Housing team on a temporary basis. The successful candidate will provide direct support to individuals experiencing homelessness or those at risk of homelessness, assisting them in navigating their Personalised Housing Plans (PHP). This role involves liaising with internal teams and external support services to ensure that individuals receive the necessary assistance to secure suitable accommodation and access essential resources. Key Responsibilities Provide one-on-one support to individuals facing homelessness, ensuring adherence to their Personalised Housing Plans (PHP) Assist clients in securing private rented and supported accommodation Support individuals in completing housing register applications, benefit claims, and other necessary documentation Facilitate access to healthcare, employment services, and other support networks Liaise with external organisations, including healthcare providers and charitable agencies, to ensure comprehensive support for clients Maintain accurate case records in compliance with legal and organisational requirements Collaborate with Housing Options case officers and other stakeholders to enhance service delivery Candidate Requirements Essential Skills & Experience: Experience in supporting vulnerable individuals, particularly those experiencing homelessness Strong negotiation and influencing skills Ability to work with individuals facing multiple disadvantages Excellent interpersonal and communication skills High levels of confidentiality, accuracy, and attention to detail in record-keeping Mandatory Documentation: Proof of eligibility to work in the client's place. Signed Confidentiality Agreement Criminal Convictions Declaration References covering the last two years of employment history TekWissen Group is an equal opportunity employer supporting workforce diversity.