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Salary: £25, - £27, - Depending on experience & qualifications
Location: Remote, however daily travel will be required in and around Hertfordshire so remote location needs to be local (essential). Base campus location will be St Albans.
Adult learning growth is at the centre of the Oaklands Strategic Plan. As we enter a transformational period in the Oaklands history, we are looking for an inspirational and highly motivational Learner Engagement Executive to support the implementation of our adult learning provision.
We are looking for a proactive and professional Learner Engagement Executive, with a proven track record in delivering high customer engagement with prospective students and engaging with referral sources such as JCPs, charities, and employers, providing advice and guidance to individuals. The candidate should be able to lead and develop the adult learning enrolment process across our learners in Hertfordshire.
The role will involve leading the coordination and management of learners’ enrolments to ensure efficient and responsive onboarding of adult learners. Building relationships with these individuals during their programme to provide ongoing support and advice throughout their learning journey is essential. You should be comfortable with high volumes of enrolments and completing documentation to comply with funding rules.
Key Duties:
1. Experience of learner and referral sources engagement (E)
2. Excellent IT skills including Microsoft Teams, CRM Systems, and Microsoft Office (E)
3. Strong customer service experience (E)
4. Previous experience with building and maintaining relationships with individuals and JCPs (E)
5. Proven track record in achieving targets (E)
What We Offer:
* Automatic entry into the Local Government pension scheme
* Life insurance
* Family friendly policies and flexible working opportunities available
* Excellent CPD Opportunities to grow and develop through mentorship and coaching
* Free Onsite Parking
* Subsidised onsite restaurant
* A cycle scheme and discounted gym membership
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