Our Coffee Shop Assistants are the face of our Coffee Shops, and we are looking for bright, passionate and confident people to join our team. As a Coffee Shop Assistant with Honesty Group, you will be serving our customers delicious coffee, freshly-baked bread, cake, and pastries, and ensuring a clean and welcoming environment. We are an age-inclusive and disability-confident employer, and welcome applications from across every community.
Hours and Shifts:
Wednesdays, Thursdays, and Fridays - 20 hours in total per week.
Why work with us, not them?
Our strong community-led values and people-first approach separate us from our competitors. We are committed to holding ourselves to the highest standards with regards to the environment and sustainability, with all our food made by hand by our incredible team of chefs and bakers utilizing fresh, seasonal, local ingredients (where possible) and served to our customers by dedicated, healthy, and happy staff.
In return for your hard work, we offer:
* Secure employment contracts
* Wages which keep up with the National Living Wage
* Full training and opportunity to develop within the business
* Free meal on duty
* 20% off all products
* Discounted Cookery School Courses
* Employee Wellness Programme for 2025, a plan with workshops, fun challenges and information/toolkits to support staff and help promote healthy living and wellness across the group
There are many opportunities within Honesty Group, and we want to help you reach your dream role. Once you’re working for us, we will work with you to progress your career in hospitality in whichever way you want to. We are very proud that all of our current supervisors and managers once started with us as Coffee Shop Assistants.
Duties and Responsibilities:
Deliver excellent customer service whilst:
* Supporting with any events as required
* Answering telephone enquiries and taking orders over the telephone
* Preparing food and drinks (check temperatures in line with company Food Safety guidelines)
* Clearing tables and washing up
* Engaging with customers
* Supporting the manager/supervisor in dealing with customer complaints and handling them professionally and appropriately.
* Using the work laptop as appropriate
* Checking slack and emails regularly for all communications
Open up coffee shop for service:
* Taking delivery of goods from the wholesale unit and displaying/putting away. Reporting any shortages
* Stock rotation and checking dates on products
* Displaying products and pricing
* Amending menu board with specials/removing any out of stock items
* Doing fridge checks and temperature checks on delivery
* Checking coffee shop is clean and tidy and ready for service (sugar bowls, clean tables, etc.)
General Duties:
* Ensuring entire shop is clean and tidy, items are replenished for the next day
* Sweeping/mopping floors
* Cleaning toilets, mopping floor (in relevant shops)
* Tidying and cleaning outdoor areas
* Tidying stockroom
* Checking all equipment is cleaned and switched off
* Placing orders with Head Office for stock items/products
* Logging waste
* Cashing up and placing cash in a safe place
* Locking up
* Supporting the manager/supervisor with creating inspirational social media content
To join our team you will need to:
* Work with initiative as part of a team
* Have a calm, cheerful and helpful disposition
* Work within our Honesty Shop standards, respecting food safety and health and safety requirements
#J-18808-Ljbffr