BBS Recruitment is an independent recruitment agency for the transport and logistics sector, supplying to a variety of clients across London, Hertfordshire and surrounding areas. We also recruit for Social Care and Public Sector roles. We are currently recruiting for an experienced Schduler for our client based in Lewisham and surounding areas. The successful Scheduler will coordinate the administration and scheduling of all site visits, installations and testing of new equipment that the council is implementing as part of our analogue to digital migration project. Duties and Responsibilities for a Scheduler: To coordinate the administration and scheduling of all site visits, installations and testing of new equipment that the council is implementing as part of our analogue to digital migration project. Work collaboratively with a diverse range of stakeholders to schedule appointments using in-house technology and reporting tools. This includes appointments at service users' homes and across our corporate estate. Work proactively to ensure schedules are developed efficiently to facilitate the effective allocation of staff resources and the timely completion of project milestones. Monitor the completion of site visits by trained operatives, ensuring records are updated and any follow-on actions identified are scheduled for completion by the responsible teams. Effectively manage any amendments or cancellations to bookings, ensuring these are rescheduled. Build and maintain strong relationships with stakeholders internally and externally. Communicate clearly and professionally with residents and staff, responding to routine queries or issues, and escalating these where required. Maintain excellent customer service in all areas of work. Provide administrative support to the PSTN (analogue to digital) project team. Undertake data entry and any other duties commensurate to the role as directed by the PSTN Team Leader or PSTN Project Manager. Extract information from systems or databases and provide reports to managers as part of project reporting requirements. To work proactively with a range of internal and external stakeholders to ensure schedules are developed efficiently, thereby contributing to the effective allocation of staff resources and the timely completion of project milestones. Working Hours: 35 hrs per week, Monday to Friday Requiresments for Scheduler: Experience of inputting and maintaining electronic data and records. Ideally, experience of using a dynamic resource scheduling system and other applications relevant to the post, including use of Word, Excel and Outlook. Experience in working within a pressurised environment, prioritising and organising conflicting workloads Experience of liaising and negotiating with internal and external stakeholders at varying levels of seniority If you have the relevant experience as a Scheduler, please apply with your CV