Blackness Veterinary Surgery, Dundee, Scotland
Passionate about pets and delivering excellent customer service? Then this is the role for you!
Here at Blackness Veterinary Surgery, we are looking for a friendly and approachable Veterinary Receptionist to join our amazing team! This is a part-time permanent role working varied afternoon/evening shifts including Monday - 12:00pm-7:00pm, Tuesday 5:00pm-7:00pm, Wednesday 12:00pm-7:00pm, Thursday 5:00pm-7:00pm, Friday 5:00pm-7:00pm with 1 in 4 Saturdays from 8:00am-2:00pm.
About the role
As the first point of contact, our receptionists play a vital role in ensuring that our clients and their pets have a welcoming and positive experience. We are looking for someone with excellent communication skills, a warm and compassionate demeanour, and the ability to juggle multiple tasks efficiently in a busy environment.
Main responsibilities of the role include but are not limited to:
* Liaising with the clients and the clinical staff to provide a high level of customer care.
* Meeting and greeting clients and pets.
* Booking appointments and diary management.
* Managing telephone and email enquiries.
* Taking payment for services and products.
* Managing cash and end-of-day banking.
About Blackness Veterinary Surgery
Blackness Veterinary Surgery is situated in the Heart of Dundee with close links to the Bus and Train Stations. The practice is a large newly renovated building with various facilities including 2 operating theatres, an imaging suite with X-ray and top of the range Ultrasound, dental suite with Dental X-ray facilities, an endoscopy unit, in-house lab equipment, and a large training room, where we host regular lunch and learns/team meetings.
In addition to a competitive salary, you will benefit from:
* 6.6 Weeks annual leave FTE
* Additional annual leave for your birthday which will be added to your holiday allowance
* Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
* Cycle to work scheme
* Initiatives focused on employee wellbeing
* Non-accidental injury support
* Learning and development opportunities via the IVC Evidensia Academy
* Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
* Discounted staff pet care
At IVC Evidensia, we are committed to Diversity, Equality, Inclusion, and Belonging. We are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we welcome candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
Contact Information
Blackness Veterinary Surgery, Dundee
Unit 3, Brown Street, Dundee, DD1 5AQ, United Kingdom
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