Description
Emporium Restaurant Group is looking for a highly motivated and experienced Restaurant Manager to lead and oversee daily operations at one of our premier locations. This role is perfect for a dynamic individual with a passion for hospitality, strong leadership skills, and a commitment to delivering an outstanding dining experience. As the Restaurant Manager, you will be responsible for managing the team, driving exceptional customer service, and ensuring smooth restaurant operations.
Responsibilities
Team Leadership: Hire, train, and manage restaurant staff, fostering a positive and collaborative team environment.
Customer Service Excellence: Ensure exceptional service is delivered to every guest, addressing any issues promptly to maintain high satisfaction levels.
Operations Management: Oversee daily operations, including opening and closing procedures, inventory management, and compliance with health and safety standards.
Financial Oversight: Manage budgets, control costs, and monitor revenue goals to ensure the restaurant meets financial targets.
Marketing and Promotions: Coordinate with the marketing team to plan and implement promotions, special events, and seasonal offers.
Quality Control: Maintain high standards for food quality, presentation, and cleanliness to enhance the guest experience.
Problem-Solving: Address and resolve guest and staff concerns swiftly, ensuring issues are managed professionally.
Qualifications
Experience: Minimum of 5 years of experience in restaurant management, with a track record of success in leading a high-volume restaurant.
Leadership Skills: Strong leadership and interpersonal skills with the ability to motivate and mentor team members.
Financial Acumen: Proficiency in budgeting, financial reporting, and cost control.
Customer Service Orientation: A passion for hospitality and a commitment to delivering an outstanding guest experience.
Organizational Skills: Ability to manage multiple priorities and thrive in a fast-paced environment.
Flexible Schedule: Willingness to work evenings, weekends, and holidays as required.
Job Benefits
Competitive Salary: Reflective of experience and expertise.
Employee Discounts: Exclusive discounts at all Emporium Restaurant Group locations.
Career Advancement: Opportunities for growth and development within our expanding restaurant group.
Comprehensive Benefits: Health, dental, and vision insurance packages, along with retirement savings options.