Anglesey Abbey Shop and Plant Centre is one of the National Trusts top performing retail outlets and we’re looking for a Retail Team Member to welcome visitors to the National Trust shop and to answer their questions and help them make the most of their day.
Salary: 12.25
Contract/duration: April 2026
Hours/working pattern We have 3 positions available with varying work patterns, please see below for details.
For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
What it's like to work here
To find out more about what it’s like to work within “Retail” at the National Trust,
For two posts we have the following working pattern available:
Weekends; alternate Saturday or Sunday working pattern
April, May, June, July, August and September: 8 hours per day
October, November, December and January: 6.5 hours per day
February and March: 7.5 hours per day
For one post we have the following work pattern available:
2 days a week to include one weekday and one alternate weekend day each week.
April, May, June, July, August and September 8 hrs a day
October, November, December and January 6.5 hrs a day
February and March 7.5 hrs a day
We can discuss your preference if you are invited to telephone interview.
What you'll be doing
As a member of the retail team, you’ll be offering visitors help and advice with their shopping. You’ll have high standards of presentation in the shop while providing excellent service to all customers.
You’ll also be able to talk to them about how everything they buy helps to fund the work of the National Trust. Other duties may include arranging, receiving and unpacking deliveries, creating shop displays and working with others in the team to keep the shop floor clean and organised. Duties may also include working in our Plant Centre.
Who we're looking for
We’d love to hear from you if you’re:
focused on giving great service to everyone you meet
a team player, but also happy to work on your own initiative
well-organised and adaptable
willing to learn new skills.
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places