Our client at The AA is currently looking for a Personal Injury Claims Handler to come and join their team in Tunbridge Wells for an initial 3 month contract with the view to be extended on wards.
Client: The AA
Duration: 3 months with potential to extend
Rate: £14.35 per hour
Location: Tunbridge Wells
Summary:
As a Personal Injury Claims Handler MOJ you will be responsible for triaging personal injury claims through the MOJ portal and on a direct claimant basis. You may also handle your own portfolio of OIC and MOJ claims. You will have experience of handling liability disputes, managing customer expectations and a working understanding of the Pre-Action Protocol, OIC claims and low value MOJ portal claims and current case law.
You will contribute to development of the Personal Injury department by helping the junior members of the claims department as a whole with training, referrals and mentoring.
Adhere to the FCA Treating Customers Fairly 6 Consumer Outcomes.
Responsibilities:
Triaging all OIC/MOJ/Small claims/direct claimant claims
Handling a OIC/MOJ/small claims/direct claimant claims and non MOJ personal injury claims.
Assess liability for an accident and offer advice and guidance to customers giving an objective opinion on prospects and where necessary advise the customer where liability will rest.
Identify and report to the Personal Injury Claims Manager any claims where poor prognostic indicators are present.
Accurately reco...