The Role
As a self-motivated telesales professional, you will be responsible for responding to commercial drivers within the business to target customers with real-time offers driving revenue for the business and for delivering effortless service in response to sales enquiries.
What is in it for you?
This is a chance to join a fast-growing business and be a key figure in our customer service offering. You will work with a collaborative and supportive team and be able to develop your career.
About CAVU
For airports, for partners, for people. We are CAVU.
Formed from the union of MAGO, MAG USA, and our network of direct-to-consumer brands - who together drive market-leading passenger spend for airports across the world - we have combined our resources to address evolving passenger needs today and exceed them as we move forward into tomorrow.
From our revenue accelerating single platform technology, Propel, through to our world-class hospitality venues including Hangar, 1903, and Escape Lounges - our solutions make travel more seamless and enjoyable for passengers and more profitable for our clients and partners.
Our name is taken from the aviation meteorology term, ‘Ceiling and Visibility Unlimited’, which designates the perfect flying condition.
More than just a name, CAVU is our mindset. It represents all that we stand for: our proud aviation heritage, our drive to push boundaries, and the very essence of what we do: creating seamless, enjoyable travel experiences for airport passengers.
Together, we can reach new heights. Together, we are CAVU.
About you
1. You will be responsible for contacting new and established customers, making outbound sales calls and receiving inbound customer sales calls.
2. In addition, you may also be required to assist with securing online bookings by engaging customers through an online chat facility.
3. Maximizes targeting prospects by providing world-class customer service with first-class knowledge of MAG products and services, with an ability to promote relevant products and services based on customer segmentation.
4. Generates new target customers through research, networking, and referrals.
5. Converts target prospects to sales opportunities by identifying alignment of critical business needs with company products and services.
6. Captures and provides insight on products and services to Commercial and Development Team to shape targeted promotions and offers.
7. Works closely with Commercial and Development Teams to prioritize opportunities and execute sales strategies to exceed targeted expectations.
8. Submits standard sales metrics, such as monthly forecasts.
9. Maintain Outlook for call backs and outbound sales opportunity and contact management.
The Perks
25 Days Holiday, with the option to buy up to 10 more, plus 4 flexible bank holidays, 10% Company Pension, Annual Bonus Scheme (as above, per grade), 2 Weeks Work From Anywhere, MediCash Programme, On-Site Gym, A Host of Flexible Benefits & Discounts.
EDI and CAVU
We are an equal opportunities employer. We do not discriminate based on religion, race, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
Did you know that some demographics may be less likely to apply to job adverts than others? For example, women are likely to apply only if they fit all of the skills listed. If you’re reading this and perhaps don’t tick every skill, then please still make yourself known to CAVU. We’d love to hear from you.
We also want to ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process; therefore, please contact us to request assistance.
Are you ready to reach new heights? Please apply via the link.
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