Location: Woodlands Centre 16 Kilwinning Road Irvine, KA12 8RU
Rate: £13.48 - £13.78 per hour
Contract Type: Temporary
Position Type: Part Time
Hours: 30 hours per week
Work From Home: Hybrid
Job Summary
Temporary until 1st April 2025.
Positions are based within our busy Community Care live monitoring team. Candidates will be responsible for monitoring and reporting live scheduling systems. Candidates will be required to provide a high-quality customer-focused reception service, deal directly with queries from colleagues and customers who may be either internal or external, through appropriate communication. Responsibilities include entering, filling, retrieving, and maintaining data from a range of computerized and manual systems, maintaining confidentiality and sensitivity where appropriate. Produce correspondence, reports, and presentations to ensure clear records are maintained and delivered within agreed standards and timescales. Organise/support the organisation of multi-disciplinary meetings and events, taking and transcribing complex minutes. Ordering supplies and/or stock control, processing invoices, handling cash all in accordance with North Ayrshire Council financial procedures. Undertake mail duties, receiving and dispatching mail on behalf of the partnership as appropriate. Ensure that policies on Records and Information Management are strictly adhered to.
Position will be office-based and candidates will be required to work following a shift pattern on a 4 on 4 off basis, early shift 07:00-16:00 and late shift 14:15-23:15.
Our Workstyles
As an employer of choice, North Ayrshire Council has identified four different Workstyles. Each post in the council has been allocated one of these styles:
Agile – 100% of time spent working agile (flexibly) and interacting with others. Able to work at home, office or multiple locations. May be required to attend the office on set days/rota basis as the role requires.
This post has been allocated the workstyle: Agile.
For more details, see the attached Role Profile below.
North Ayrshire Council uses a behavioural-based approach throughout the recruitment process. Our staff values of Focus, Passion & Inspiration will be explored for this vacancy.
For your information, if this post requires references you will be notified of further details if you are successful in gaining an interview. Not providing relevant references when requested may delay the outcome of the interview process.
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