Operations Enablement (Enterprise 1LOD) | London or Gateshead Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day. What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open – winning and failing as one. We are seeking a highly motivated, detail-oriented Risk Manager. The ideal candidate will play a critical role in creating a customer focused culture that has a clear understanding of risk and an innovative can-do mindset that achieves both the regulatory objectives and a good customer experience. Identifying potential risks and recommending improvements to our procedures., your role will focus on simplifying the ways of working to enable responsible growth through alignment, acceleration and collaborative solutioning. Are you ready to make your mark? Then you sound like a Worldpayer. About the team Our Business Enablement Worldpayers are the engine that propels us forward. Their curiosity and openness to new ideas feed our strategic direction and ultimately make our vision a reality The role sits within the Enterprise Operations function where we challenge ourselves to work smarter whilst empowering each other to push the pace of innovation across Worldpay. You will play a vital role within a global team that supports merchant acquiring activities across our key regions including the United Kingdom, Europe, Middle East, Latin America, Asia Pacific, and the United States of America. What you’ll own Risk and Control Management: Oversee the development and implementation of robust risk assessment and mitigation strategies for high-risk verticals. Conduct regular risk assessments to identify emerging threats or concerns and manage issues from identification to resolution. Support the resolution of issues arising from internal audits and monitoring and/or independent reviews, to ensure remediation timeframes are met including supporting the development of key process changes and associated training. Collaborate with Compliance, Risk and Legal to ensure adherence to regulatory requirements and industry best practice whilst managing operational impact for both tactical and strategic initiatives. Identify complexities in high-risk models and ensure the right skills, tools, and automation are used for onboarding and oversight. Continuous Improvement : Support the development of compliance and risk frameworks to enhance operational efficiency. This includes contribution to, or where necessary the creation of, practical controls and standard operating procedures (SOPs). Collaborate with commercial teams to identify and assess operational challenges related to Merchant growth, including monitoring and reporting. Balancing commercial objectives whilst maintaining operational adherence. Use data including assurance and audit findings to develop effective solutions, tools and techniques to drive decision making. Lead, or where applicable, support and implement key initiatives across impacted Operational business units. Relationship Management: Develop and maintain an open and positive relationship with internal and external stakeholders, as necessary. Create a customer focused culture that has a clear understanding of risk and an innovative can-do mindset that achieves both the regulatory objectives and a good customer experience. Training and Development: Contribute towards the design and creation of training packs and guidance to help drive consistency, ensure effective system utilisation, and promote a customer-centered approach across the Enterprise Operations Where necessary, attend and contribute to relevant meetings, such as those focused on risk and compliance to represent and understand the operational impact for strategic initiatives. Keep up with global regulatory changes to better understand operational risks. Where you’ll own it Our London and Gateshead sites are hubs of activity, conversation, and openness. With inspiring, stylish workspaces we want people to feel excited to come and do their best work. Essential Minimum of 5 years’ experience in a compliance or risk management. A demonstrable understanding of legal/regulatory requirements pertaining to CDD. A strategic thinker with the ability to identify, mitigate and communicate risks and issues that could impact the organisation and the customer experience. Ability to build a positive culture of continuous improvement and learning, encouraging professional development opportunities and knowledge sharing initiatives. Ability to maintain strong relationships with stakeholders at all levels of the organisation, ensuring effective communication and alignment. Highly analytical and strong problem-solving skills, with the ability to interpret complex data and make informed decisions. Worldpay perks - what we’ll bring for you We know it’s bigger than just your career. It’s your life, and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect. A competitive salary and benefits. Time to support charities and give back to your community. Parental leave policy. Global recognition platform. Virgin Pulse access. Global employee assistance program. What makes a Worldpayer At Worldpay, we take our Values seriously, and we live them every day. Think like a customer, Act like an owner, and Win as a team. Curious. Humble. Creative. We ask the right questions, listening and learning to get better every day. We simplify the complex and we’re always looking to create a bigger impact for our colleagues and customers. Empowered. Accountable. Dynamic. We stay agile, using our initiative, taking calculated risks to progress. Never standing still, never settling, we work at pace to achieve our goals. We champion our ideas and stay flexible to make them happen. We know that every action adds up. Determined. Inclusive. Open. Unlocking potential means working as one global community. Our work spans borders, and we stay united by our purpose. We collaborate, always encouraging others to perform at their best, welcoming new perspectives. Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career. We can’t wait to hear from you. To find out more about working with us, find us on LinkedIn. LI CW44 Privacy Statement Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. pridepass