To operate the Hospitals Avaya switchboard consoles in an efficient, courteous and friendly manner, answering calls within agreed timescales. To operate the 2222 emergency service, ensuring an immediate response to medical emergency, fire and security alerts. To monitor medical gas, fire and other fault/alarm systems ensuring appropriate responses are undertaken as necessary. To be pro-active in obtaining and recording details on the availability of all on-call staff, ensuring that the correct person is called when required. To answer incoming telephone calls and enquiries. To connect outgoing telephone calls made by users. To monitor and log, if necessary, information concerning all personal calls made by staff for re-charge purposes. The efficient operation of the Hospital paging systems for both emergency and nonemergency calls. To be fully aware of the Trusts Emergency Activation process and the Switchboard Operators responsibilities upon activation. Respond promptly and take appropriate action (as per standard operational procedures) in the event of the activation of numerous alarms, which terminate in the switchboard room including fire and burglar alarms. To monitor CCTV cameras within the switchboard areas when requested. Maintain bleep equipment, i.e. changing batteries when required/requested, reporting to the line manager if repairs are required. To provide Out Of Hours reception cover as required dealing with general enquiries. Receive and document key transactions including accommodation for new and on-call staff. To receive deposits for accommodation using debit/credit card transactions ensuring relevant paperwork (receipts) are completed in line with the departmental procedures. Undertaking general photocopying duties. Booking taxis for staff, patients and equipment. To offer support and supervision when requested to new and junior members of staff. Maintain high standards of personal presentation and hygiene during performance of their duties. Flexibility in areas of work as required by departmental needs and service delivery and to comply with specific instructions and working patterns. To work closely with management in producing a high standard of service to patients, staff and visitors. The appropriate dress code must be observed (as per Trust and departmental dress code policy). This includes the wearing of and Identity badge at all times when on duty