Delivery Coordinator/Customer Orders CoordinatorSalary: £25,000 - £30,000 basic BenefitsThatcham, On site 5x a week (option to have 1 day WFH)Start Date: ASAPJob Purpose:My client are looking for an organized and customer-focused individual to join their team as a Deliveries Coordinator. In this role, you will manage customer orders from the point of sale to delivery, ensuring seamless communication with customers and maximizing delivery efficiency. You will play a key part in providing excellent service to their clients, maintaining detailed records, and handling sensitive situations with empathy and professionalism.Key Responsibilities:- Oversee customer orders from the point of sale to delivery, ensuring accuracy and timely processing.- Accurately input and update customer order details into the CRM system.- Maintain daily contact with the Government back leasing scheme and Motability to manage relevant customer orders.- Produce daily documents for DVLA vehicle taxing, customer correspondence, and other relevant paperwork using Excel and the in-house CRM system.- Prepare delivery packs and handle vehicle invoicing for customers.- Address inquiries from both retail and business customers, offering excellent service at all times.Key Skills & Competencies:- Prior experience liaising with Suppliers, Manufacturers or dealers- Excellent Communication & Organizational Skills- Proficiency in IT (Office Package) & Database Uses- Previous experience in a customer service or administrative role.- Comfortable with phone-based communication.