Looking for a customer service role where you can truly make a difference?
Assurant is hiring Customer Service Advisors in Crewe to provide exceptional support to customers when they need it most. Whether it’s a lost, stolen, or damaged mobile phone or gadget, this role ensures customers get back on track quickly and smoothly. Strong listening and communication skills are essential, as well as a passion for delivering top-tier service.
Join a global leader in insurance and protection services and be part of a team that helps people protect what matters most. Apply today!
About Assurant
Assurant is a leading global business services company specializing in supporting, protecting, and connecting major consumer purchases. As a Fortune 500 company operating in 21 countries, Assurant partners with top global brands to develop innovative solutions that enhance the customer experience. The company provides a range of services, including mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance, and other specialty products, contributing to the advancement of the connected world.
Position: Customer Service Advisor
Salary: £23,982 a year
Job Type: Full Time, Permanent
About the Role
Remote Working (After 8 weeks of On-Site Training)
Shift patterns include weekdays and weekends.
Are you an active listener who has a passion for helping others? Are you a problem solver who challenges the norm to inspire new ideas? Have you ever thought about using these skills for customer service?
If so, Assurant could be the perfect place for you to start your new career!
The Opportunity:
Helping people thrive in a connected world! As a member of our Contact Centre team, you’ll support some of our 8 million+ customers and represent some of the biggest brands in telecoms and finance.
We are looking for great listeners and communicators to help our customers protect what matters most, getting them back on their feet when their mobile phone or gadget gets lost, stolen, or damaged.
* Comprehensive training to prepare you for the role
* Flexibility: remote working is available once full training is completed and performance targets are met
* Balance is important – we offer 21 days of annual leave plus bank holidays, which will increase in line with the length of service
* We care about your well-being – we have an employee assistance program that helps you and your family with practical information and advice covering a wide range of topics affecting health, family, money matters, and work.
* A multitude of benefits including discounts on retail and tech, health cash plans, bonus schemes, internal recognition, rewards, and incentives plus lots more!
* Learning and Development opportunities including LinkedIn learning, internal one-to-one development, and growth platforms
* We have an employee referral scheme, which rewards you when referring your friends and family to be part of our Assurant family
* Free Onsite Parking
At Assurant, we are passionate about DE&I (Diversity, Equity & Inclusion). Diversity allows us to inspire creativity in the global marketplace, and we are huge believers in the strategic value of inclusion and how it can improve us as a business.
To view a full list of the responsibilities and requirements, please view the job description on the Assurant European Careers site. We can’t wait to review your application!
Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.
What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.
Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.
#J-18808-Ljbffr