Are you a highly skilled, flexible and dynamic Business Support Officer seeking to work for a reputable organisation? Adecco Housing is seeking an experienced BSO on a temporary basis to provide efficient and comprehensive administrative support, resulting in positive outcomes for residents, supply chain and other parties.
Responsibilities include daily oversight to ensure top-tier customer care, encompassing reception duties and the effective administration of processes to support optimal performance.
* Lettings
* Home Ownership
* Rents
* Customer Services
* Housing Management
* Facilities
Main Duties & Responsibilities:
1. Deliver a customer-oriented service and be accountable for performing a variety of administrative tasks related to the role.
2. Process routine transaction payments, invoices, and orders, ensuring they receive the necessary approvals. Serve as the initial point of contact, handling challenging inquiries from the public and escalating complex issues to appropriate staff promptly.
3. Execute specific project tasks as directed by the manager.
4. Coordinate with merchants or subcontractors to keep all financial records current.
5. Address requests for information, correspondence, and emails within set deadlines.
6. Manage public inquiries in person, over...