We are seeking a motivated Inbound Sales Advisor to join our clients team on a temp-to-perm basis. The successful candidate will handle inbound calls from customers experiencing plumbing, electrical or gas emergencies, assisting them in connecting with the appropriate contractors.Key Responsibilities:
* Manage incoming calls from customers in need of emergency assistance.
* Gather necessary details about the customer's emergency situation and arrange for a contractor to attend to the issue.
* Process and handle customer payments efficiently and accurately.
* Aim to achieve sales targets, with potential earnings increasing based on performance.
* Ensure a positive customer experience by providing accurate information and timely connections to tradespeople.
Qualifications:
* Strong communication skills and a customer-oriented approach.
* Ability to handle emergency situations with empathy and professionalism.
* No outbound calling; all interactions will be with customers who initiate contact.
Details:
* 40 hours per week, including either a Saturday or Sunday.
* Temporary to permanent contract.
* Shifts will vary between 7 am and 9 pm.
* £11.50 per hour plus £5 per sale (approximately 20 sales per day at peak).
If you have any questions or need further information about the role, please feel free to reach out!...