The role:
This role involves managing and maintaining the IT infrastructure, ensuring high availability, security, and optimal performance of all IT systems while leading one direct report. Leverage IT corporate Infrastructure, security, app support, BI, and development teams to get work completed.
Skills:
1. Deep understanding of network infrastructure, data centre operations, cloud services, and endpoint management.
2. Knowledge of ITIL or similar IT service management frameworks.
3. Experience with cybersecurity best practices and tools.
4. Ability to manage small to medium sized projects is required.
5. Strong leadership skills with a track record of effectively managing projects, budgets and at least one IT professional.
6. Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders.
7. Strong analytical, troubleshooting, and decision-making skills.
Experience:
1. Relevant IT operations with management or leadership role experience.
2. Proven experience in managing IT infrastructure in a multi-site or enterprise environment.
3. Experience with AS400 based ERPs, manufacturing systems, including maintenance and quality control processes is highly desirable.
Education/Qualifications:
1. Degree or equivalent in an IT related subject.
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