Job Description
Retail Account Manager – Luxury Fragrance Brand
We are currently seeking a dynamic and experienced Retail Account Manager to join a prestigious luxury fragrance brand that has redefined the world of scent. This is an exciting opportunity for someone with a passion for high-end fragrances, a strong retail background, and a commitment to delivering outstanding customer service.
Key Responsibilities:
* Oversee daily operations to maintain a polished and inviting environment for customers.
* Meet sales targets and collaborate with management to analyse sales data, identify trends, and implement strategies for growth.
* Develop and execute initiatives to attract customers, increase brand engagement, and raise awareness.
* Manage inventory levels, ensuring regular replenishments and maximising sales opportunities.
* Build lasting relationships with customers through personalised interactions, ensuring a memorable shopping experience.
* Monitor and analyse sales performance to identify areas for improvement and drive business growth.
* Maintain financial records and prepare performance reports in close collaboration with your line manager.
* Uphold the brand's values and standards, ensuring professionalism in every interaction.
* Comply with health and safety regulations to maintain a safe workplace.
Your Profile:
* Proven track record in retail, preferably in luxury or high-end brands.
* Passion for fragrance, with a keen eye for detail and exceptional customer service skills.
* Strong leadership qualities, self-driven, and dedicated to achieving both personal and team success.
* Excellent communication skills and the ability to thrive in a fast-paced environment.
If you are an ambitious, service-driven professional looking to work with an innovative brand that pushes the boundaries of traditional fragrance, we’d love to hear from you.