We are looking for driven and passionate people to work with us to deliver real benefits for our residents and businesses and become part of the Knowsley Journey.
* Location: Nutgrove Villa, Westmorland Road, Huyton, Knowsley, L36 6GA
* Contract: Permanent
* Working Pattern: Full Time
* Hours: 36 hours per week. Consideration will be given for part-time working.
* DBS Check: Yes
* Closing Date: 08/11/2024 at 23:55
* Reference: CVP 0217
Knowsley Council is an award-winning Local Authority, named Local Authority of the Year in the Municipal Journal Awards 2024. Come join us and be part of our success.
The Benefits Service is part of Exchequer Services and is situated in Nutgrove Villa, Huyton. The team works flexibly between 7am and 7pm with a combination of office-based and home working.
We are looking to recruit two experienced Benefits Officers to join our committed and friendly assessment team on a full-time, permanent basis. You will process Housing Benefit and Council Tax Reduction Claims as well as Discretionary Housing Applications. You will also review existing claims to identify changes.
Claims are verified in several ways including customer contact and accessing DWP systems, so you must have excellent communication skills both verbally and in writing.
You must demonstrate a good level of literacy and numeracy skills and will be encouraged to work towards a suitable qualification, e.g., NVQ Level 3 Management, IRRV, IRRV Tech, etc.
At Knowsley Council, we will consider requests for flexible working. For most roles, the following types of flexibility are usually possible: flexible hours, working from home, compressed hours, part-time.
We promote applications from all sections of the community, regardless of background, belief, or identity, recognising the value that diversity brings to our organisation. We particularly welcome applications from individuals from Black and Minority Ethnic backgrounds and candidates with disabilities as we acknowledge their underrepresentation in our workforce.
At Knowsley, we value our applicants and want them to feel well-informed and welcomed. If you have any questions about this specific job role or what it is like to work at Knowsley, please contact Carmel Moore on 0151 443 4044 or Donna Wilkinson on 0151 443 5877.
Interviews will be held the week commencing 18 November 2024.
How to apply
Your Application Form should be tailored to reflect the competencies within the person specification. Please note that if an Application Form does not reflect the person specification, it is unlikely to be shortlisted. To upload your Application Form, you will need to click on the link below and create an account with Jobs Go Public if you have not already done so.
You will also be required to input your name and email address and will be invited to complete an equal opportunities questionnaire.
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