Job summary An exciting opportunity has arisen, as we are looking for an enthusiastic candidate to provide secretarial and administrative services for the SPA/Switchboard Service. This is a full time post working over three or four days per week (11 hour shifts) over 7 days. The successful applicant will need to be highly motivated, positive, and able to work under pressure, often managing varying admin tasks. There is an expectation that they will be able to work as part of a team and individually using their own initiative. The post is based around operating the Trusts Switchboard and completing referrals to Mental Health Services within the Trust. You will be expected to support the day-to-day functioning of the service, as described in the Main Duties section of this advertisement. Main duties of the job We need someone with excellent secretarial skills, who is adept at dealing with the challenges thrown up by supporting a busy service. You must be willing to work flexibly within a challenging environment and be able to demonstrate good written and verbal communication, inter-personal, and administration skills. Responsibilities include, covering the Trusts Switchboard, inputting referrals to mental health services, supporting the Crisis Assessment Service with answering calls on the main referral line, minute taking of team meetings, managing email inboxes, ordering supplies, and other ad hoc tasks. You will have good IT skills with experience of MS Word, Excel, and PowerPoint. The successful post holder will also be expected to provide cover for colleagues at short notice if required. About us The Leeds and York Partnership NHS Foundation Trust (LYPFT) is the main provider of Mental Health and Learning Disability services in Leeds. We also provide specialist inpatient services in York and some highly specialised services across the country. As a teaching trust with strong links to local universities, we are a centre of excellence for teaching,research and development. There are many benefits of working for LYPFT including fantastic employee wellbeing support, 27 - 33 days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme, coaching, support and opportunities for career development and training and education support alongside a range of exclusive discounts and payment schemes including for cars, extra leave days and more NHS Discount Offers. We also have an incredible bank department, offering variety of roles in nursing, allied health professions, healthcare support worker and administration clerical. Permanent employees are automatically added to bank. Applicants should be aware that for any individual who requires a visa to work in the UK, the Trust provides sponsorship for registered healthcare practitioner roles only. This is an essential requirement of the role, and the Trust is unable to offer you a role if you are unable to meet Trust requirements for sponsorship and Home Office requirements for a visa. Date posted 11 November 2024 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum Contract Permanent Working pattern Full-time Reference number 173-43224-ACUTE-B Job locations SPA/ Switchboard Team Leeds LS9 7BE Job description Job responsibilities JOB PURPOSE You will work as part of a team to provide a comprehensive, efficient, and effective secretarial and administration support service to the multi-disciplinary teams, under the direction of a Support Service Team Coordinator and supported by an agreed work plan. The job holder will provide day-to-day supervision and support for a designated admin team or teams and will be responsible for liaison with other clinical and admin staff within Leeds & York Partnership NHS Foundation Trust, to ensure an efficient and consistent admin support service is provided. Experience A minimum of 2 years administrative and secretarial experience at an advanced level. Experience of working within a team Experience of working using own initiative Experience of dealing with members of the general public Experience of managing workloads Demonstrate a positive attitude towards the implementation of new systems and new ways of working. Shows empathy to the client group Job description Job responsibilities JOB PURPOSE You will work as part of a team to provide a comprehensive, efficient, and effective secretarial and administration support service to the multi-disciplinary teams, under the direction of a Support Service Team Coordinator and supported by an agreed work plan. The job holder will provide day-to-day supervision and support for a designated admin team or teams and will be responsible for liaison with other clinical and admin staff within Leeds & York Partnership NHS Foundation Trust, to ensure an efficient and consistent admin support service is provided. Experience A minimum of 2 years administrative and secretarial experience at an advanced level. Experience of working within a team Experience of working using own initiative Experience of dealing with members of the general public Experience of managing workloads Demonstrate a positive attitude towards the implementation of new systems and new ways of working. Shows empathy to the client group Person Specification Experience Essential Experience of working within a team. Previous substantive Administration/Secretarial experience Skills Essential Excellent proven communication skills. Knowledge Essential Knowledge of Information Governance Person Specification Experience Essential Experience of working within a team. Previous substantive Administration/Secretarial experience Skills Essential Excellent proven communication skills. Knowledge Essential Knowledge of Information Governance Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Leeds and York Partnership NHS Foundation Trust Address SPA/ Switchboard Team Leeds LS9 7BE Employer's website https://www.leedsandyorkpft.nhs.uk/ (Opens in a new tab)