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This range is provided by Franklin Fitch. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Location: Borehamwood (4 days onsite)
Recruitment Consultant at Franklin Fitch
An established and expanding MSP are looking for a projects engineer to join the team. They're a team of dedicated IT professionals seeking someone to join us and continue our mission of providing high-quality IT services to a diverse and expanding client base.
Responsibilities
* You will be responsible for implementing projects for a wide range of clients. These can vary from simple, one-day tasks to multi-strand, complex systems migrations and security hardening.
* Typical projects may involve implementing Microsoft 365, EMS (including Intune, Conditional Access, Autopilot, and other 365 security features), cloud platforms, and hosted telephony.
* Your successful project delivery will help clients achieve their IT roadmap objectives as well as meet their business needs, whether that’s due to growth, operational change, or even an office relocation.
Requirements
* At least 5 years' experience in a commercial IT support environment, ideally within a multi-client setting, with strong knowledge of computer hardware, software, networking, and operating systems.
* Patient, empathetic, and able to communicate technical concepts to non-technical users.
* Enjoys working collaboratively as part of a team and leveraging others' expertise to solve problems.
* Strong customer service skills with the ability to build rapport quickly.
Technical Experience
* Proficiency in Microsoft 365 services and email platforms (Exchange, Exchange Online, email security tools, etc.).
* Familiarity with Intune, including Device Management, Conditional Access Policies, and Autopilot.
* Knowledge of cloud platforms, SharePoint Online, Teams setup, and administration tools.
* Experience with hosted telephony systems and Windows Server environments (GPO, AD, File Servers, etc.).
* Proficiency in Windows OS (10 and 11) with a solid understanding of networking protocols such as DNS, DHCP, TCP/IP, LAN, Routing, VPN, and WAN.
* Interest and exposure to security solutions, including firewalls and Windows security for servers and workstations.
Seniority level
Associate
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting
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