As part of the Transport UK Group, West Midlands Trains delivers around 1,300 train journeys a day, for more than 60 million passengers a year, across our two brands - West Midlands Railway and London Northwestern Railway.
We are committed to delivering a safe and reliable train service, by investing in our fleet of trains, stations and employees. As part of this investment, we are looking to recruit a Fleet Contract Manager - EWR, on a full-time, permanent basis based in Bletchley.
What does the role involve?
* Manage the day-to-day requirements of the EWR MSA on behalf of WMT.
* Be the focal point for mobilisation of the EWR MSA, ensuring that all aspects of contract delivery are in place (commercial, technical, operational).
* Manage the relationship between the various locations (Tyseley, Bletchley, Oxford sidings).
* Responsible for driving up performance and extracting the maximum value for money from the MSA contract within associated budgets.
* Manage the commercial elements of the MSA including invoicing, capture of Additional Arising Work (AAW) and the Performance Regime.
* Reviewing and arranging approval of any proposed variations to the MSA with the operator and vehicle owners, along with any business case justification for Exec and DfT approval.
* Provide reports to key stakeholders as required on safety/performance related incidents or deficiencies in fleet availability.
* Working to ensure consistent application of procedures and financial controls and budgets, providing regular reports including Key Performance Indicators (KPIs) for onsite activities.
* Ensure that customer / supplier relations, communication and performance are maximised, both internally and externally.
* Key relationship management to ensure that other business groups such as Operational Health and Safety representatives, Full Time Trade Union officials are kept informed of changes, proposals and concerns
* Support the business by performing a contingent role
* There would be ‘on-call’ requirements for the role which are undertaken on a rota basis with other members of the Fleet department.
What skills and experience do I need to do the job?
* Substantial experience of project and operational management incorporating best practice, Total Quality Management, Continuous Improvement, Lean Management, preferably within the Rail Industry;
* Proven track record in continuous improvement and cost down delivery;
* Strong project management skills;
* Strong contract and commercial knowledge, including experience in management and negotiation of large contracts;
* Good communicator both through face to face discussions and presentations;
* Excellent people management skills;
* Proficient in the use of Microsoft software packages including Outlook, Excel and Word.
* Proficient English language speaker
* Technical knowledge of a modern DMU fleet, to build good working relationships with the depots and EWR.
* Experience in QHSE site based requirements;
* IOSH Managing Safely;
* Awareness of Six Sigma, 8D analysis and ISO 9001 processes;
* Contract negotiation
What are the salary and benefits?
* Up to £65,000 per annum + benefits
* Free travel on all our trains and those of other train companies within our parent group company - for you, your partner and any dependent children
* 75% off all other train company travel tickets
* Retail discounts
* Career development opportunities
Due to the volume of applications we receive, the advert may close earlier than the published closing date. Please submit your application as soon as possible to avoid missing out.
As an inclusive employer, we welcome applications from all backgrounds and ensure no-one receives less favourable treatment on the grounds of age, disability, gender, race/ethnicity, religion, belief and sexual orientation.
Applications will be considered from colleagues with 6 months experience, after completion of their probationary period and a full check of absence and disciplinary records.
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