Join our dynamic team as an Inside Sales Representative (PDR) and play a key role in driving growth and enhancing customer success with Gordian’s ezIQC solution. In this role, you will focus on increasing project opportunities and revenue by engaging proactively with our existing customers, identifying new opportunities, and ensuring seamless contractor selection and project execution.
You will collaborate closely with Field Sales, Operations, and Contractor Engagement teams to create a streamlined, customer-focused experience. Your efforts will go beyond meeting expectations—delivering exceptional service that fosters satisfaction, repeat business, and long-term relationships.
Be the catalyst for customer success and help shape a cohesive journey that drives results and strengthens Gordian’s impact!
Responsibilities:
1. Conduct outreach to ezIQC users to generate new project opportunities.
2. Drive engagement with owners using cooperatives to drive project submissions and customer satisfaction.
3. Utilize Salesforce to manage and track sales activities, customer interactions, and pipeline development.
4. Use SalesLoft to automate and optimize outreach efforts, ensuring timely and effective communication with potential and existing customers.
5. Develop and execute targeted email and phone campaigns to generate leads and nurture existing relationships.
6. Participate in ongoing training programs to enhance professional growth and job effectiveness.
7. Drive the standardization of Gordian’s business practices to ensure consistency and efficiency across the organization.
8. Conduct virtual meetings and presentations to existing clients, showcasing the value of Gordian’s solutions.
9. Collaborate with the marketing team to align on lead generation strategies and follow-up activities.
10. Monitor and report on key performance metrics, providing insights and recommendations for continuous improvement.
11. Work with internal teams to identify and inform upsell and cross-sell opportunities, driving additional revenue streams.
12. Maintain a deep understanding of Gordian’s products, services, and industry trends to effectively communicate value propositions to clients.
13. Responsible for pipeline and forecasting.
Qualifications:
1. Bachelor’s degree and 3+ years of sales experience.
2. 1-3 years experience selling technology, information services or business services solutions as an individual contributor.
3. Demonstrated ability to meet or exceed a sales quota as an individual contributor, along with a consistent track record of developing new business and managing the sales cycle from generating leads through closing, are required.
4. Excellent written, oral communication, organizational, and presentation skills; ability to work across a matrixed organization are a must.
5. Understanding of public procurement processes.
6. Knowledge of co-operative purchasing preferred.
7. Knowledge of the construction project lifecycle ideal.
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