Operations Manager
New Location Opening - Bournemouth, December 2024!
About the company:
This is where high-energy meets high-impact! They are the UK's leading multi-activity leisure brand, and they are expanding across Europe. From mini-golf, virtual reality, and darts to bowling and vibrant sports bars with mouth-watering food, we're here to deliver unforgettable experiences.
Why Join?
🚀 Accelerate Your Career: Over 85% of our senior managers started with us and worked their way up!
🌍 Community Champions: We're proudly carbon-neutral and make a positive difference wherever we go. Join us in supporting causes that resonate with today's generation.
🏆 One of the Best Places to Work: Enjoy activity discounts, great food deals, and access to our rewards platform. We're all about celebrating your passion and enthusiasm!
Values
🌟 Customer-First: Every visit should feel like a VIP experience.
👥 One Crew: We're family-a team fueled by energy, fun, and camaraderie.
🚀 Stand Up & Stand Out: Innovation is our game, and we love making an impact.
🎯 Attention to Detail: The little things are what make the big moments.
🎉 Fueled by Fun: This isn't just a job; it's about enjoying every single day with our crew and customers!
The Adventure Awaits
Beyond just our activities, we're on a mission to reach 66 locations across the UK and Europe by 2026. So, if you're ready to grow with us, create unforgettable memories, and help us make every day feel like an adventure, then we'd love to have you on board!
The Role
As our Operations Manager, you'll be the face of our newest location, ensuring every customer has a thrilling, seamless experience. Your role will keep you in the action, focusing on everything from safety and smooth operations to customer happiness and team motivation.
About You
* 2+ years in management, ideally in leisure or hospitality
* Enthusiastic, proactive, and ready to dive in
* A natural leader who can inspire and rally a team
* Approachable and customer-oriented
What You'll Be Doing
* Manage Daily Operations: Lead the team in delivering a top-notch, fun-filled experience every day.
* Safety First: Make sure everyone is safe, from customers to crew.
* Brand Standards: Maintain our high standards at all times.
* Training & Development: Regularly train the team to keep everyone on their A-game.
* Admin & Compliance: Manage scheduling, health and safety, stock, recruitment, and training.
* Financial Goals: Partner with the General Manager to drive revenue and exceed profitability goals.
This is a full-time role, with flexible shifts based on 42.5 hours per week, including weekends and evenings. In return, you'll enjoy quarterly bonuses, career growth opportunities, and a fun, supportive work environment.
Ready to Start the Adventure?
Apply now! If shortlisted, you'll hear from our recruitment team with the next steps.
Note: Successful applicants will need to complete a DBS check as part of our commitment to safety.
Call to apply on (phone number removed) or apply clicking the link!
Mandeville is acting as an Employment Agency in relation to this vacancy