Job summary As a Domestic Supervisor you will be responsible for the day to day direct support, supervision, delegated duties, training and development of domestic staff to ensure that all duties are carried out effectively and focusing on their performance in terms of standards of cleanliness and behaviour whilst on duty, ensuring compliance with the company policies and procedures. MANAGEMENT Provide training for new staff Ensure staff are aware of COSHH Facilitate meetings with the domestic team Agree standards of cleanliness with team and monitor cleaning Completes Risk Assessments Ensure rotas are covered when staff are on leave/sick Report any issues to Practice Manager Work with Practice Manager on Infection Control Work with Practice Manager on new guidance/cleaning standards Stock ordering Work within budget Main duties of the job DAILY Vacuum all areas of the surgery that have been in use Empty bins and paper shredder into the correctly coloured bags Clinical Waste Yellow Sacks (full sacks to be left outside in wheelie bin) Re-cycling Paper Blue Sacks Household Waste Black Sacks Shredding Material Blue Sacks Clean all sinks and working surfaces that have been in use Clean and disinfect all toilets Damp dust all surfaces that have been in use Tidy rooms ready for use Notify Practice Manager / Assistant Practice Manager of any breakages or hazards Wash up any crockery etc from consulting rooms and staff room Clean worktop surfaces in staff room Wash floors in treatment / consulting rooms Check towels and replace as necessary, tea towels to be changed daily Maintain supplies of refreshments in the staff room Maintain supplies of cleaning materials / toilet consumables Disinfect all patient couches twice weekly Turn off lights, set alarm and lock the building when leaving WEEKLY Polish furniture Clean entrance doors Clean telephones with cleaner provided Check stock of cleaning materials and order as necessary making effective use of resources Defrost fridge & clean any kitchen cupboards that need attention Spot clean any carpet stains Empty vacuum bag Send towels to laundry Put rubbish and clinical waste out for collection on correct days About us IntraHealth is one of the UKs leading provider of NHS Primary and Community Care services. We serve a range of patients across our three divisions of Primary Care (general practice), Pharmacy and Clinical Services which includes anticoagulation monitoring, patient medication reviews and childhood immunisation programmes. We also provide management and clinical support to other GP practices and NHS bodies. We are a well-established organisation having provided NHS services since the company was founded in 1999. Our team is made up of GPs, Advanced Nurse Practitioners (ANPs), Nurses, Pharmacists, Pharmacy Technicians, Health Care Assistants (HCAs) and local administration teams supported by a centralised back office function; providing finance, HR, administration and data analysis support. We operate NHS services across the North East, North West and Yorkshire. Date posted 06 March 2025 Pay scheme Other Salary £11.66 an hour Contract Permanent Working pattern Part-time, Flexible working Reference number U0025-25-0022 Job locations First Floor, William Brown Centre Manor Way Peterlee County Durham SR8 5TW Job description Job responsibilities As a Domestic Supervisor you will be responsible for the day to day direct support, supervision, delegated duties, training and development of domestic staff to ensure that all duties are carried out effectively and focusing on their performance in terms of standards of cleanliness and behaviour whilst on duty, ensuring compliance with the company policies and procedures. MANAGEMENT Provide training for new staff Ensure staff are aware of COSHH Facilitate meetings with the domestic team Agree standards of cleanliness with team and monitor cleaning Completes Risk Assessments Ensure rotas are covered when staff are on leave/sick Report any issues to Practice Manager Work with Practice Manager on Infection Control Work with Practice Manager on new guidance/cleaning standards Stock ordering Work within budget DAILY Vacuum all areas of the surgery that have been in use Empty bins and paper shredder into the correctly coloured bags: Clinical Waste Yellow Sacks (full sacks to be left outside in wheelie bin) Re-cycling Paper Blue Sacks Household Waste Black Sacks Shredding Material Blue Sacks Clean all sinks and working surfaces that have been in use Clean and disinfect all toilets Damp dust all surfaces that have been in use Tidy rooms ready for use Notify Practice Manager / Assistant Practice Manager of any breakages or hazards Wash up any crockery etc from consulting rooms and staff room Clean worktop surfaces in staff room Wash floors in treatment / consulting rooms Check towels and replace as necessary, tea towels to be changed daily Maintain supplies of refreshments in the staff room Maintain supplies of cleaning materials / toilet consumables Disinfect all patient couches twice weekly Turn off lights, set alarm and lock the building when leaving WEEKLY Polish furniture Clean entrance doors Clean telephones with cleaner provided Check stock of cleaning materials and order as necessary making effective use of resources Defrost fridge & clean any kitchen cupboards that need attention Spot clean any carpet stains Empty vacuum bag Send towels to laundry Put rubbish and clinical waste out for collection on correct days MONTHLY Clean inside of any windows that need attention Check and wash plastic toys SIX MONTHLY Check disposable curtains in the consulting rooms and replace as necessary ANNUAL Liaise with the Assistant Practice Manager regarding carpet cleaning (contractors used) Check and wash any curtains or blinds Arrange spring cleaning schedule To provide additional cover as required. Attend staff meetings when requested. To participate in audit when required particularly in relation to infection control. Job description Job responsibilities As a Domestic Supervisor you will be responsible for the day to day direct support, supervision, delegated duties, training and development of domestic staff to ensure that all duties are carried out effectively and focusing on their performance in terms of standards of cleanliness and behaviour whilst on duty, ensuring compliance with the company policies and procedures. MANAGEMENT Provide training for new staff Ensure staff are aware of COSHH Facilitate meetings with the domestic team Agree standards of cleanliness with team and monitor cleaning Completes Risk Assessments Ensure rotas are covered when staff are on leave/sick Report any issues to Practice Manager Work with Practice Manager on Infection Control Work with Practice Manager on new guidance/cleaning standards Stock ordering Work within budget DAILY Vacuum all areas of the surgery that have been in use Empty bins and paper shredder into the correctly coloured bags: Clinical Waste Yellow Sacks (full sacks to be left outside in wheelie bin) Re-cycling Paper Blue Sacks Household Waste Black Sacks Shredding Material Blue Sacks Clean all sinks and working surfaces that have been in use Clean and disinfect all toilets Damp dust all surfaces that have been in use Tidy rooms ready for use Notify Practice Manager / Assistant Practice Manager of any breakages or hazards Wash up any crockery etc from consulting rooms and staff room Clean worktop surfaces in staff room Wash floors in treatment / consulting rooms Check towels and replace as necessary, tea towels to be changed daily Maintain supplies of refreshments in the staff room Maintain supplies of cleaning materials / toilet consumables Disinfect all patient couches twice weekly Turn off lights, set alarm and lock the building when leaving WEEKLY Polish furniture Clean entrance doors Clean telephones with cleaner provided Check stock of cleaning materials and order as necessary making effective use of resources Defrost fridge & clean any kitchen cupboards that need attention Spot clean any carpet stains Empty vacuum bag Send towels to laundry Put rubbish and clinical waste out for collection on correct days MONTHLY Clean inside of any windows that need attention Check and wash plastic toys SIX MONTHLY Check disposable curtains in the consulting rooms and replace as necessary ANNUAL Liaise with the Assistant Practice Manager regarding carpet cleaning (contractors used) Check and wash any curtains or blinds Arrange spring cleaning schedule To provide additional cover as required. Attend staff meetings when requested. To participate in audit when required particularly in relation to infection control. Person Specification Experience Essential Excellent attention to detail. Desirable Experience of working within health care environment. Experience of infection control procedures. Experience of managing staff Qualifications Essential Good written and verbal use of English. Willingness and ability to develop new skills. Attitudes, Knowledge and Skills Essential Communicates effectively with patients, carers and professional colleagues. Demonstrates concern and empathy. Demonstrates enthusiasm and commitment. Demonstrates respect for patients' privacy and dignity. Experience of working within boundaries of responsibility. Experience of working within environment covered by strict confidentiality. Experience of working within a team. Works well under pressure. Has a can do attitude with a willingness to assist. The post holder is required to take reasonable care for the health and safety of themselves and other persons who may be affected by their acts or omissions at work. The post holder is also required to co-operate Desirable Demonstrate an understanding of the data protection act and patient confidentiality, clinical and information governance and Caldicott requirements. Person Specification Experience Essential Excellent attention to detail. Desirable Experience of working within health care environment. Experience of infection control procedures. Experience of managing staff Qualifications Essential Good written and verbal use of English. Willingness and ability to develop new skills. Attitudes, Knowledge and Skills Essential Communicates effectively with patients, carers and professional colleagues. Demonstrates concern and empathy. Demonstrates enthusiasm and commitment. Demonstrates respect for patients' privacy and dignity. Experience of working within boundaries of responsibility. Experience of working within environment covered by strict confidentiality. Experience of working within a team. Works well under pressure. Has a can do attitude with a willingness to assist. The post holder is required to take reasonable care for the health and safety of themselves and other persons who may be affected by their acts or omissions at work. The post holder is also required to co-operate Desirable Demonstrate an understanding of the data protection act and patient confidentiality, clinical and information governance and Caldicott requirements. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Intrahealth Ltd Address First Floor, William Brown Centre Manor Way Peterlee County Durham SR8 5TW Employer's website https://www.intrahealth.co.uk/ (Opens in a new tab)