Credit Controller
Our client is offering a role that not only values your expertise but also embraces your well-being and work-life balance. Are you ready to build a career where you’re appreciated, rewarded, and supported every step of the way?
💡 Are You the One?
✔️ Experience: Previous Credit Control experience is required
💼 What You’ll Be Doing:
📞 Engaging with customers daily via phone and email to manage outstanding debt with care and professionalism.
❓ Handling and resolving queries with patience and efficiency, building relationships with managers and customers alike.
⚖️ When necessary, escalating cases for legal proceedings and collaborating with collection agents.
📝 Keeping detailed diary notes of all interactions to ensure seamless communication and follow-ups.
✔️ Communication Superstar: You can resolve queries and direct customers with ease and empathy.
✔️ Problem-Solver: You handle disputes with patience and professionalism.
✔️ Tech-Savvy: Comfortable in learning new web portals for managing invoices and queries.
✔️ Detail-Oriented: You keep meticulous records and ensure every agreement is documented.
✔️ Organised & Proactive: You can juggle multiple accounts and follow up efficiently.
✔️ Professional & Calm: You maintain composure, even in challenging situations.
✨ Your Rewarding Package: ✨
💷 Competitive Salary: £26,000 - £28,000 per year, based on your skills and experience.
🎯 Performance Bonus: Earn up to £400 extra each month after probation
🏡 Hybrid Working: Enjoy the perfect balance of home and office life.
⏰🌴 Generous Time Off: 25 days of annual leave plus all UK bank holidays