Bristol Veterinary Specialists is a new multidisciplinary Referral Hospital in Avonmouth Bristol and we are looking for an Administrator to join our friendly team. We are looking for an experienced all-rounder to cover areas of pet insurance claims, debt, banking and to provide occasional cover on our customer service/reception teams. Location: Bristol Vet Specialists Referral Hospital Contract: Permanent Hours: 40 hours per week About Bristol Vet Specialists: Take a look at the practice here : Bristol Vet Specialists: Leading Veterinary Care About the role: Some of the day-to-day duties of the role will include: Responding to queries via phone, email and in person Banking and daily payment reconciliation Dealing with incoming and outgoing post Processing pet insurance claims Debt chasing/processing Occasional Reception cover when needed What we're looking for in our new Referral Administrator: An excellent communicator with strong empathy Excellent customer service skills and experience in dealing with members of the public A positive attitude and excellent teamwork skills Proficiency in Microsoft Office and other database management and operating systems High attention to detail and the ability to multitask Ability to work under pressure and in a fast-paced hospital environment Previous experience in a veterinary or financial role would be beneficial What we can offer you: We know that benefits are key and that your personal benefits priorities will differ from others, so please see some of what we offer below: Salary in line with the NMW Generous annual leave entitlement of 5 weeks per year plus Bank Holidays (pro rata) Supportive and collaborative team environment Staff discount scheme on Veterinary bills and products A range of health benefits including private healthcare Employee Assistance Programme and access to over 400 Mental Health First-Aiders and more Or, if easier, you can find a full list by clicking here: CVS Employee Benefits- what we can offer you About CVS: CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing four main business areas; our veterinary practices, diagnostic laboratories, pet crematoria and e-commerce division. Our success is derived from the passion our people have for animals and for making pets a priority, it's what is at the heart of our work, every day. Take a look at our short film to recognise the remarkable work that our Vets, Nurses, Care Assistants and Receptionists do on the front line every day in the UK: CVS Ode to Veterinary Professionals Unfortunately, we are unable to progress applications from candidates without the Right to Work in the UK as we cannot provide visa sponsorship, due to our clinical support roles not meeting the criteria set out by the Home Office to be eligible. There's a place for everyone at CVS and we encourage applications from talented people across all communities. To apply for this position please click 'Apply Now'.