* Reference R001537
Role
Who we are
Alzheimer Scotland is Scotland’s national dementia charity. Our aim is to make sure nobody faces dementia alone. We provide support and information to people with dementia, their carers and families, we campaign for the rights of people with dementia and fund vital dementia research.
What you’ll do
In this role, you will be the first point of contact for our staff and volunteers using IT, providing technical support and troubleshooting assistance through the IT service desk platform. You will handle a variety of IT-related issues, ensuring that our systems run smoothly and efficiently. You will also support the wider IT team to implement new systems and technical projects. This is a great opportunity to join an experienced in-house IT team. In the role, you will increase your working knowledge of Windows PC support, Windows Server, IT Networking, Applications Support and Cyber-Security. This role is office-based in either the Edinburgh or Glasgow office, although some occasional travel may be required across Scotland to provide support.
What you’ll have
The successful candidate will have excellent communication skills, be passionate about technology and be eager to help others. You will be able to build rapport fast and deliver great customer service. You will ideally hold IT certification and have completed IT training from an HNC or equivalent level. Previous experience of working on an IT service desk would be beneficial.
The successful candidate for this post will be required to provide proof of right to work in the UK and will also be subject to a PVG check through Disclosure Scotland.
* Hybrid: Glasgow or Edinburgh (Hybrid Model – 1 Day in Office)
* Closing 10th February 2025
Join SAMH and make a difference in Mental Health across Scotland
Are you an experienced relationship manager with a passion for forging meaningful partnerships and driving impactful change?
About SAMH
SAMH (Scottish Action for Mental Health) is Scotland's leading mental health charity, dedicated to improving the lives of individuals affected by mental health issues. Founded in 1923, the charity strives to create a society where mental health is valued, understood, and supported. With a commitment to innovation and collaboration, SAMH is at the forefront of mental health advocacy, ensuring that everyone has access to the support they need to lead fulfilling lives.
What will you do as an Account Manager?
As part of the Workplace & Corporate Engagement team, you will play a pivotal role in managing partnerships within the private sector. Reporting to the Senior Manager – Workplace Engagement, you will focus on account management and client stewardship, ensuring strong relationships and sustained financial and non-financial contributions from SAMH’s private sector partners.
Key Responsibilities:
1. Account Management: Strengthen relationships with existing private sector partners through proactive and tailored stewardship. Deliver meaningful updates, demonstrate measurable impact, and secure multi-year commitments to foster sustained partnerships.
2. Engagement: Manage incoming enquiries strategically while identifying and pursuing new business development opportunities. Seek growth areas within current partnerships, including increased financial support.
3. Enquiry Management and Business Development: Creating a clear and responsive approach to partner engagement, identifying potential areas for growth within existing relationships. This includes exploring opportunities for partners to increase their financial support or collaborate on multi-year agreements that ensure ongoing contributions and mutual success.
4. Development: Collaborate with the team to create bespoke packages and develop innovative projects that appeal to partners, securing long-term income stability.
5. Delivery: Ensure seamless delivery of services, building trust and laying the foundation for future collaboration and increased contributions.
What does SAMH need from you?
Experience:
* Demonstrable success in account managing mutually beneficial partnerships.
* Proven track record of achieving and exceeding income or performance targets.
* Strong experience in presenting and communicating with diverse audiences.
* Strong understanding of fundraising principles and codes of practice, with an awareness of current trends in the fundraising environment.
* Proficiency in using CRMs/databases to maintain and monitor data. (Desirable)
* Familiarity with mental health services and the wider charity landscape in Scotland. (Desirable)
Key Skills and Attributes
* Excellent negotiation, communication, and presentation skills, with the ability to engage diverse stakeholders.
* Understanding of current legislation, policies and issues affecting fundraising and the charity sector including GDPR.
* Strong verbal and written communication skills, including confidence in public speaking/presentations and report writing.
* Competence in using CRM systems and databases to manage donor information and track progress. (Desirable)
What is in it for you?
You will work in a supportive environment and will be provided with a full induction and training opportunities. You will be given the chance to develop your knowledge and skills, as well as develop professionally. Some of the benefits include;
* 30 days annual leave rising to 33 after 5 years’ service (+4 public holidays). Pro Rata
* 2 paid wellbeing days off per year to use on what matters to you. Pro Rata
* Funded continuous learning and development opportunities, access to over 100 courses online in addition to classroom and virtual training sessions.
* Workplace pension scheme and Life Assurance policy from day one.
Be the driving force behind SAMH’s workplace and corporate engagement success. Apply today and help SAMH make a lasting difference in mental health across Scotland.
Are you a creative and motivated individual with the passion and drive to support people with a recent diagnosis of dementia to live well in their community?
If so, you can be part of a National Team of Post Diagnostic Support Link Workers (PDS Link Workers) providing high-quality, person-centred support to people living with dementia and their families for a minimum of a year following diagnosis in line with the Scottish Government’s minimum guarantee.
The aim of the PDS National Service is to enable people to live well with dementia and is centred around Alzheimer Scotland's 5 pillar model so that people move on to a period of supported self-management.
The model includes understanding the illness and coming to terms with the diagnosis, peer support, connecting and maintaining links with their community along with planning for future care and decision making to develop an outcome focused plan to support their future hopes, desires and aspirations.
Supporting our Wester Ross Highland locality, the post will be based within the Community Mental Health Team at The Health Centre, Ullapool. Alzheimer Scotland’s PDS Link Workers are required to be effective team workers and have the skills to build and maintain relationships with colleagues both within Alzheimer Scotland, the NHS and other stakeholders.
Skills in using digital platforms are essential as we use a blended approach to support people that involve some virtual meetings and online groups.
Applicants must hold a recognised relevant professional qualification, have a good understanding of dementia and how it affects people and their families along with excellent communication skills, a warm flexible approach, combined with skills in empathy and relationship building.
In addition, you should have skills and knowledge at the Enhanced Level of the Promoting Excellence Framework or be able to evidence you are working towards its completion.
This post requires a full driving license and access to a car.
Alzheimer Scotland, Scotland's national dementia charity, is seeking a passionate and dedicated Centre Activities Co-ordinator to join our team on a part-time basis. As a Centre Activities Co-ordinator, you will play a vital role in developing and delivering our brain health and dementia support programs at our centre in Inverness.
This unique approach is inspired by the pioneer, Alois Alzheimer, who first identified the brain disease we now recognise as the leading cause of dementia. By building a range of engaging and supportive services in the heart of their community, the Centre Activities Co-ordinator will support people to access:
Advice - our expert advisors can offer one-to-one help with anything from building cognitive resilience to managing money matters and legal issues.
Listening - we offer places to be heard, whatever the question or concern, whenever help is needed.
Opportunities - to connect, learn and share with others in a similar situation.
Information - on all stages of the brain health journey, whether someone is worried about their brain health or living and caring well with dementia.
Support - everyone is welcome in our Centres, where those affected by dementia can feel safe with trusted staff who understand what they’re going through.
As a Centre Activities Co-Ordinator, you'll collaborate closely with the Centre Manager to create a comprehensive program of activities that align with our ALOIS principles. You'll play a key role in liaising with stakeholders from Health and Social Care, NHS, and the wider community to enhance service delivery and raise awareness about brain health.
Greet and welcome visitors to the centre, ensuring they sign in the visitor’s book and informing the relevant member of staff of their arrival, receive and transfer telephone calls and take brief messages, when necessary, dependent on the needs of the centre, as directed by the Centre Manager.
The Centre Activity Coordinator will support the daily running of the Centre, being a local point of contact for Centre visitors, and carrying out the associated administrative tasks. Produce a monthly programme detailing the services available, as outlined by the Centre Manager, and promote this widely across the networks.
Collate salary information (if applicable) and ensure that details are properly authorised and with the Payroll Administrator by the due date each month. Receive and bank donations and fundraised monies whilst following the correct policies and procedures for these and any other business banking required.
Your exceptional organisational skills will be put to use as you plan, review, and evaluate the activities within the Centres. With a focus on continuous improvement, you'll ensure that individuals accessing our services have a welcoming and inclusive experience, where their concerns are heard and understood.
To excel in this role, you'll bring excellent interpersonal and communication skills. Your passion for supporting individuals affected by dementia will drive you to create a safe and supportive environment. Familiarity with health and safety regulations, along with proficiency in standard office software and IT systems, will enable you to coordinate activities seamlessly.
If you're ready to contribute to our vision of ensuring nobody faces dementia alone, apply now for the Centre Activities Co-ordinator position at Alzheimer Scotland. Relevant experience of working with people with dementia would be an advantage, as well as a willingness to learn and participate in training.
Change Mental Health is a leading national mental health charity providing unique non-clinical and person-centered support to people affected by poor mental health and mental illness across communities in Scotland. We ensure that everyone has access to the support they need, when they need it and in a way which works best for them. With over 50 years of experience, we’re changing society by changing attitudes, fighting stigma and influencing government, ensuring a better quality of life for those affected by poor mental health and mental illness.
About the role
Change Mental Health is determined to be the leading source of information, advice and guidance on mental health and mental illness in Scotland. We want to make sure that everyone has the tools they need to make the right decisions for themselves and for their families.
The role of the Research and Content Officer is instrumental in ensuring that we do this through being information and research led. The role will work across multiple teams at Change Mental Health to source, summarise and disseminate appropriate research, as well as developing, fact-checking and composing content for our various communications channels. Content will follow best practice and meet industry standards of being user-friendly, accessible, on brand and discoverable on search engines. This educational content will align with our values to inform the public about the extent and broad nature of mental health and mental illness.
The role will sit within the Policy, Public Affairs and Communications team, actively working with the team to source research opportunities, support our wider internal and external communications work, and evidence the impact we create as an organisation.
The Research and Content Officer will closely collaborate internally to ensure our internal and external training is leading edge, supporting funding and tender applications, and working with services to meet their research and content needs for delivery where appropriate.
Additionally, the role will work with external stakeholders – including academic partners – to collaborate on research and to ensure that Change Mental Health is meeting its mission, vision and strategic outcomes.
This role would suit someone who loves learning and sharing knowledge. You will have a passion for mental health, an eye for detail, and will be able to link academia to practical impact and service delivery. You will be an excellent copywriter and familiar with academic research and its practices. You will enjoy providing knowledge and understanding to others, be an excellent team player who can lead innovations independently, while having a solid ability to forge and cultivate powerful relationships – both internally and externally.
* 24/7 access to an award-winning Employee Assistance Programme providing free legal, financial, and medical advice as well as support with life’s challenges.
* Travel season ticket loan.
* A great work life balance with flexible and blended working environment.
* Access to purchase a Blue Light Discount Card.
* Cycle to Work Scheme.
* Enhanced sick pay and leave entitlements.
* Professional development including funded opportunities.
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