The Licensing Service carries out an important regulatory function, undertaking a range of duties to help ensure public safety and support business throughout the North Yorkshire Council area.
The role involves providing excellent customer service across the full range of local authority licensing functions, including Alcohol, Entertainment, Taxis, Animal Activities and Gambling. This is a very varied and fast-paced role where full training and support will be provided.
The team provides advice and guidance, processes applications within legal timeframes, carries out inspections, and investigates complaints. This involves working closely with various stakeholders, including internal and external partner organisations such as the Police, Fire Service, and local businesses.
The role
The role includes processing applications and producing licences within legislative timescales, inputting and interrogating statistical data, providing professional advice to licensing enquiries, arranging and undertaking face-to-face appointments, investigating complaints and responding to requests for service, identifying service improvements, and liaising with internal and external agencies.
Working with your team colleagues, this role is a fundamental element of the Licensing service. You will need to interpret a complex and diverse range of laws governing all the different Licence types and ensure that all statutory requirements are complied with. You will decide when licences are to be issued after confirming that all checks have been made in accordance with Law and Policy.
You will report to the Senior Licensing Enforcement Officer.
What you will bring
We would like to hear from candidates that have:
1. Direct experience of or the ability to understand and apply regulation, law and public safety
2. Excellent communication skills
3. A professional, welcoming, and positive attitude
4. Ability to multi-task and manage a varied workload in a flexible environment
5. Strong organisational skills
6. Exceptional attention to detail
7. Be able to keep clear and accurate records
8. Good IT skills and experience in using Office applications, including Word, Excel, and Outlook
Although you will be predominantly based in the Northallerton office, within the West Area of Licensing you will also be required to occasionally work from offices in the West Area which includes Northallerton and Skipton. The cost of travel & time, whether by public transport or car, will be covered.
What you will get in return
When you join us, you are entitled to our outstanding benefits and wellbeing plan as part of your position. Our holiday entitlement starts at 28 days rising to 34 days (pro-rata) per year with continued service, plus public holidays. Pension: save for your retirement with our generous local government pension scheme with an 18.5% contribution. Fitness & Rewards: Fitness discounts with various gyms across the county. Stay on top of your game and save £££. Lifestyle Savings: explore a huge range of discounts to help you save money across hundreds of the UK’s favourite high-street and online retailers. Plus lots more…
Contact and Apply
For an informal discussion regarding the role, please contact Emma Hayton, Senior Licensing Enforcement Officer on 01756 706343 or email Emma.Hayton@northyorks.gov.uk, or Tim Chadwick, Area Licensing Manager on 01756 706455 or email tim.chadwick@northyorks.gov.uk.
To apply please click the Apply Now link below.
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