The Licensing Service carries out an important regulatory function, undertaking a range of duties to help ensure public safety and support business throughout the North Yorkshire Council area. The role involves providing excellent customer service across the full range of local authority licensing functions, including Alcohol, Entertainment, Taxis, Animal Activities and Gambling. This is a very varied and fast-paced role where full training and support will be provided. The team provides advice and guidance, processes applications within legal timeframes, carries out inspections, and investigates complaints. This involves working closely with various stakeholders, including internal and external partner organisations such as the Police, Fire Service, and local businesses. The role The role includes processing applications and producing licences within legislative timescales, inputting and interrogating statistical data, providing professional advice to licensing enquiries, arranging and undertaking face to face appointments, investigating complaints and responding to requests for service, identifying service improvements, and liaising with internal and external agencies. Working with your team colleagues, this role is a fundamental element of the Licensing service. You will need to interpret a complex and diverse range of laws governing all the different Licence types and ensure that all statutory requirements are complied with. You will decide when licences are to be issued after confirming that all checks have been made in accordance with Law and Policy. You will report to the Senior Licensing Enforcement Officer. What you will bring We would like to hear form candidates that have: · Direct experience of or the ability to understand and apply regulation, law and public safety · Excellent communication skills · A professional, welcoming and positive attitude · Ability to multi-task and manage a varied workload in a flexible environment · Strong organisational Skills · Exceptional attention to detail · Be able to keep clear and accurate records · Good IT skills and experience in using Office applications, including Word, Excel and Outlook Although you will be predominantly based in the Northallerton or Richmond office, within the West Area of Licensing you will also be required to work from offices in the West Area which includes Northallerton and Skipton. The cost of travel & time, whether by public transport or car, will be covered. What you will get in return When you join us, you are entitled to our outstanding benefits and wellbeing plan as part of your position. Our holiday entitlement starts at 28 days rising to 34 days (pro-rata) per year with continued service, plus public holidays. Pension: save for your retirement with our generous local government pension scheme with a 18.5% contribution. Fitness & Rewards: Fitness discounts with various gyms across the county. Stay on top of your game and save £££. Lifestyle Savings: explore a huge range of discounts to help you save money across hundreds of the UK’s favourite high-street and online retailers. Plus lots more… Contact and Apply For an informal discussion regarding the role, please contact Emma Hayton, Senior Licensing Enforcement Officer 01756 706343 or by email Emma.Haytonnorthyorks.gov.uk Applying is easy, simply register your details and upload your up-to-date CV and please let us know your motivation for applying for this position and what you feel you could bring to the role in the supporting evidence section of the application form. Key Dates: Closing Date: 04 th May 2025 Interview Date: 19 th May 2025 Interview Venue: Skipton Key documents: Job description.pdf To apply please click the Apply Now link below.