This post is fixed term / secondment for 14 months due to Secondment Cover.
If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
An exciting opportunity has arisen for a full-time (37.5 hours per week) Band 5 Business Support Officer within the Quality, Safety and Patient Experience Directorate; base is to be agreed upon appointment.
Reporting to the Consultant Practitioner for Mental Health as part of the Mental Health service, you will provide efficient and effective business support across the service and wider directorate and collaborate with other directorates.
The role will play a vital role in facilitating effective communication across the service and wider directorate. You will actively develop and maintain relationships with both staff and stakeholders, ensuring maximum staff involvement and fostering a culture of partnership working.
You will support the Service and wider directorate at various meetings, effectively conveying relevant information to all parties involved. You will also support projects and the Mental Health Governance Structure, assisting the team in providing clear and concise information and data.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Main duties of the job
The Business Support Officer will be required to support the operational planning for their respective Region and assist with advisory support on work streams and business requirements within the Directorate. The post holder will contribute to the design and writing of all Board, Exec, and other committee papers for the directorate, reporting to the Business Support Manager, and will work across agencies within Wales as required.
About us
Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high-quality care, wherever and whenever we're needed.
The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities, and disability groups.
Careers within the Welsh Ambulance Services NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you're sure to find a career with us that is fulfilling, challenging, and rewarding.
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
* Educated to degree level in a relevant subject or equivalent experience in a relevant area.
Experience
* Experience of administrative procedures, project management, or information analysis.
* Basic knowledge of project principles.
* Previous experience in a similar position within the health sector.
* Experience of working on change projects.
Aptitude and Abilities
* Demonstrate communication skills in complex information and administrative matters, requiring developed interpersonal and oral/written communication skills.
* Demonstrable ability to work effectively as part of a multi-professional, organisational team.
* Ability to produce comprehensive draft reports, data, and plans.
* Evidence of networking skills.
* Ability to work on own initiative and organise own workload with minimal supervision, working to tight and often changing timescales.
* Time management skills and ability to prioritise own workload.
* IT skills including Word and Excel.
* Ability to speak Welsh.
Values
* Demonstrable examples of upholding/living the Trust behaviours.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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