We are currently looking to appoint a Market Officer. The role will play a key role in the development, management, and promotion of Rossendale's thriving markets, supporting the local economy and enhancing the community experience.
Responsibilities:
* Ensure the efficient day-to-day running of Rossendale's markets, including trader compliance, health and safety compliance, managing licences, rules and regulations, and handling enquiries from market traders and customers.
* Build and maintain positive relationships with traders, encouraging collaboration and resolving disputes when necessary, including the running of scheduled meetings.
* Support the recruitment and retention of traders to ensure a vibrant and diverse market offering.
* Ensure health and safety compliance with Council policies and legislation, responding and addressing any incidents or emergencies promptly and effectively.
* Work closely with the Communications team to promote the markets through social media and other marketing channels.
* Organise and deliver a rolling 12-month calendar of events to enhance footfall and community engagement.
* Monitor and manage budgets, process trader payments, and issue invoices.
* Contribute to the development of policies and strategies for market improvement.
* Work collaboratively with other council officers and teams, external partners, and community organisations to support the markets and wider economic development objectives.
Minimum Requirements:
* A relevant qualification in business, events or retail management or equivalent experience.
* First aid certificate or willingness to work towards a professional health and safety qualification or equivalent experience.
* Experience in market management, event coordination, retail, or a related field.
* Excellent organisational skills with the ability to multitask and prioritise effectively.
* Experience in marketing and event promotion.
* Strong interpersonal and communication skills, with the ability to build relationships with diverse stakeholders.
* A customer-focused attitude, demonstrating professionalism and problem-solving abilities.
* Excellent IT skills with good working knowledge of Microsoft Office.
* Ability to work collaboratively with internal and external partners.
* Ability to use own initiative and manage own workload with minimal supervision.
* Ability and willingness to demonstrate the council's values and behaviours.
* Familiarity with the local area and understanding of the needs of Rossendale's communities would be an advantage.
* Requirement to work unsocial hours, including evenings and weekends.
* Full current driving licence and access to a vehicle for work purposes.
Additional Information:
* Flexible working.
* Family friendly policies.
* On-site free parking.
* Up to 31 days' annual leave (plus Bank Holidays).
* Option to purchase additional leave.
* Salary sacrifice cycle to work scheme.
* Savings and loan scheme.
* Discounted gym membership.
* Generous pension scheme.
* Additional voluntary contribution to AVC.
* Staff reward scheme.
* Employee Assistance Programme.
* Employee forums (Your Voice, Health & Wellbeing).
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