An exciting opportunity has arisen for a hardworking, enthusiastic and motivated individual to join our busy Endoscopy Unit based at Wansbeck General Hospital as a ward clerk.
Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.
Key Responsibilities:
* Provides an administration and clerical service to the medical, nursing and associated teams, including the patient and their relatives for an individual ward or department.
* Provides customer care for all patients, relatives and carers and other healthcare professionals.
* Demonstrates own role to other ward clerks and orientates staff to department and ward systems.
Applications are invited from suitably qualified and experienced candidates to provide a reception service and act as an initial first contact for patients, visitors, and other healthcare professionals on the telephone and face to face.
The successful candidate will provide support and cover Endoscopy reception. The post holder should have excellent communication, organisational and interpersonal skills and ideally be able to work flexibly with minimum supervision.
The post will be based at Wansbeck General Hospital; however, depending on service needs, you may be asked to cover other sites within Northumbria Healthcare Trust.
We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.
Contact Information:
For further details / informal visits contact:
Name: Kirsty Harrison
Job title: Endoscopy Matron
Email address: Kirsty.Harrison@northumbria-healthcare.nhs.uk
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