We are a well-established business within Camden Market stocking over 120 different teas and infusions. We are looking for fun and engaging members to join our team. It is important that team members are knowledgeable about the products and are able to engage in a friendly and informative way with the customer. Our main goal is to encourage customers to purchase tea and accessories from either our shop or online by creating a friendly and interesting atmosphere.
You are there to educate the customer by listening to their requirements, explaining what is on offer, and then seeing if you can fulfill their requests. We are highly rated across all platforms, and it is very important for us to keep and grow this reputation of friendliness, politeness, and engagement. We have a perfect 5-star rating on Google, and Camden Tea Bar is listed in TripAdvisor's TOP 10% of cafes in the world.
What is expected?
1. At least 2 years of retail or hospitality focused work.
2. Have a good grasp of our range of over 100 teas.
3. Make teas, coffees, and other drinks for customers.
4. Treat the customer as you would like to be treated.
5. Provide the customer with knowledge and advice about the teas.
6. Attitude should be approachable and friendly.
7. Punctual, polite, and presentable.
8. Actively engage customers; every customer should be greeted as you would like to be greeted when entering a shop.
9. Ensure the shop is clean, shelves dusted, floor swept, wood polished, etc.
10. Record all sales, monetary value, and stock sold.
11. Leave the shop and all equipment at the end of the day as you would like to arrive to it in the morning.
Experience: Required
Employment: Part-time
Salary: £11 – £13 hourly
Starting time: Immediate start!
About Camden Tea Bar:
We are a 5-star rated shop within the busy Camden market. We value our customer experience and stock a range of over 100 teas from all over the world for customers to enjoy hot or cold in-store or to take home in retail packs.
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