Northern Care Alliance NHS Foundation Trust
We are pleased to offer a full time, Band 2 Ward Clerk post to work on the Acute Medical Unit at The Royal Oldham Hospital.
You will provide a wide range of administrative and clerical duties to the ward / unit staff and be responsible for the safe keeping and availability of all clinical records relating to patients and the smooth running of the ward / department. You will also provide general assistance to the ward / unit staff.
Main duties of the job
* Provide general non-clinical advice, information and guidance of ancillary services directly to patients, clients, relatives and carers.
* Accurately file reports, notes and results efficiently.
* Participate in any new directions, which ensure smooth running of the service.
* Show initiative and carry out duties safely and competently and where necessary, train new staff.
* Respond to telephone enquiries from hospital staff and patients efficiently and conscientiously.
* Attend and participate in regular staff meetings.
* Provide cover for sickness absence and annual leave within the department.
* Perform general clerical duties as required within the department.
* Ensure patient case notes are available, maintained and up to date.
* Data input on the Patient Administration System (PAS), in line with the Trust Waiting List and outpatient's procedures and policies.
About us
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust, we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us, you can also access a competitive benefits package, including a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
Person Specification
Qualifications
* RSA 2 typing/word processing or equivalent.
* NVQ Qualification.
Experience
* Previous office experience.
* Experience dealing with the public.
* Previous hospital-based experience.
Skills
* Good written and verbal communication skills.
Abilities
* Able to discuss reasons for confidentiality.
* Able to discuss and prioritise own workload.
* Good written and verbal communication skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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