Location: Granite House, 31-33 Stockwell St, G1 4RZ
Salary: £40,290 - £53,184 per year
Contract Type: Permanent
Position Type: Full Time
Hours: 35 hours per week
Victim Support Scotland – Empowering People Affected by Crime
We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed, and that we are an effective organisation that makes a lasting difference.
Who We Are?
Victim Support Scotland provides support and information to people affected by crime and campaigns for victim and witness rights. Our services are free, confidential, and tailored to individuals’ needs.
Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of justice in Scotland. Our mission is to ensure that all those affected by crime receive high-quality support that will help them recover from their experiences. Our work is guided by our six core principles: engaging and compassionate; inclusive and accessible; person-centred; adaptive, flexible, and responsive; collaborative; and knowledgeable and skilled. Now is the time to join Victim Support Scotland, helping us work towards the ambitions of our 5-year plan: Empowering people affected by crime: VSS Strategy 2021-2026.
VSS is committed to the safeguarding and welfare of all of our service users and has a thorough recruitment and selection process, including PVG scheme checks.
What is the role
We are looking for a Supporting Families Bereaved By Crime (SFBC) Manager, working 35 hours per week, Monday to Friday between the hours of 9 am - 5 pm with some evenings & weekends.
Reporting to the Head of National Programmes, you will be responsible for leading, developing, and implementing the service delivery for your area. You will manage Victim Support Scotland’s national Supporting Families Bereaved by Crime Service to ensure the provision of a high-quality, trauma-sensitive support service to families bereaved through homicide and culpable homicide. You will implement and manage the ongoing effective delivery of the SFBC service through a dedicated team of support workers, support staff, and volunteers.
You will ensure that VSS’s strategic objectives are implemented and will play a key role in developing future strategies and business planning to meet the needs of victims and witnesses.
You will be responsible for workforce planning in your area, ensuring that staff and volunteers are supported, knowledgeable, and capable of delivering services that meet service users' needs.
Primary location: Glasgow
Salary: £40,290 - £53,184 + on-call allowance.
What you’ll need to be successful
We are looking for a dynamic, driven, and motivated individual with a proven track record in managing a multi-strand service in a fast-paced and challenging environment. You must have a degree qualification or demonstrable equivalent experience, continuing professional development, and the ability to plan and organise complex workloads with shifting deadlines to meet specific targets, ensuring quality output. Good verbal and written communication skills, along with the ability and confidence to develop effective internal and external relationships that deliver organisational goals, are essential. A willingness to be flexible in working hours and the ability to travel as required is also necessary. In return, you will receive regular training, supervision, and opportunities to expand your skills, including learning about the criminal justice system.
Please note - This post will be subject to a satisfactory PVG check and two satisfactory references.
To ensure you are in the best position to perform to your highest standards during our selection process, make sure you review the competencies outlined in the Job Description and prepare examples of times you have successfully demonstrated these behaviours in the past.
What we offer?
When you work for Victim Support Scotland, your wellbeing is important to us. We offer a generous annual leave package of 39 days and access to our free health cash plan, which includes cover for you and your family across a range of benefits, including dental cover, access to a virtual GP, counselling, legal support, and discounts on gym memberships, cinema tickets, retail, and more. Additionally, we offer a generous pension, enhanced maternity and paternity pay, and access to a credit union. Supporting employee development is important to us, and we offer comprehensive learning and development opportunities.
If you are looking for a role with a purpose, where you can really make a difference, then this may be the role for you.
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