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At Volvo Trucks, we’re not just about delivering exceptional service and top-quality products – we’re driven by a passion to keep our customers on the road and their vehicles performing at their best. Our Glasgow (West) dealership is leading the way in commercial vehicle service, and we’re on the lookout for a motivated and friendly Parts Advisor to join our dynamic team in Cardonald.
As a Parts Advisor at Volvo Trucks, you’ll play a vital role in ensuring our workshop team has everything they need to provide outstanding service. You’ll be the go-to person for sourcing and supplying HGV parts, making sure our vehicles stay in top shape and our technicians can get the job done efficiently.
* Receiving deliveries, record and store parts in stockroom according to prearranged systems.
* Locating and label parts and maintain inventory of stock, reporting stock shortages to parts supervisor.
* Maintain a good standard of housekeeping, operating within health & safety company guidelines.
* Documenting and supervising the condition of parts returned for credit including old unit cores and reporting damaged or unsuitable items to the Parts Supervisor.
* Ensuring that all parts and returns are correctly labelled and packed, alongside the relevant documentation and paperwork.
* Discussing part features and uses with customers whilst proactively promoting and selling parts.
* Accurately compile parts from job cards for repairs being carried out in the workshop.
* Feedback all information about competitors to Parts Supervisor.
* Work with Parts Supervisor to achieve their maximum competency level.
* Pick up and deliver parts on occasion.
Who are you?
* Driving Licence required.
* Able to identify different parts using catalogues and systems.
* Numerical ability to be able to work with part numbers.
* To be able to effectively communicate at all levels both written and verbally with people inside the organization as well as external customers.
* Selling/influencing others to buy additional parts.
* Documenting/recording information.
* IT literate to competently use DMS and associated software & systems.
* Proactive, enthusiastic and approachable.
* Accuracy and attention to detail.
* Flexible and positive approach to changing circumstances/priorities.
What’s in it for you?
* 25 days holiday + bank holidays raising to 30 days with service (+1 day per year).
* Company pension.
* Overtime @ time and a half Mon to Sat, double time Sun and bank hols.
* Healthcare plan with access to dental insurance.
* Enhanced paternity/maternity/foster leave.
* Referral schemes earn yourself £1000!
* Many discounts for yourself and family/friends on theme days, travel, hotels, gym memberships, plus many more!
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