Commercial Strategy Manager (Darwin)
Location: London or Leeds - Hybrid working, 2 days per week in the office
Let's make the most of your talent
About us
At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day.
At Darwin, we're all about individuality. We believe that insurance should work for you - not the other way round. That's why all our policies are tailormade with our customers in mind. We focus on smart and uncomplicated, so our customers can focus on the important things in life.
What you'll be doing
We work like a fintech start-up/scale-up and have removed hierarchy across the business to unleash the true potential of our people. In the role of Commercial Manager, you will focus on Commercial Trading. You will be responsible for driving growth & profitability by setting the commercial plan for the business and developing the trading strategies to deliver against the plan. Some specifics the role will include:
* Define and deliver Darwin trading MI, metrics and measures (from multiple sources)
* Deliver the business plan and trading KPIs
* Use a range of insight and direct approaches to actively track the Price Comparison Website market, presenting analysis and findings
* Develop retail price tests to improve trading metrics of written premium, volume, loss ratio, and risk mix
* Build a deep understanding of the drivers of profitability, especially underlying risk pricing and the uncertainty inherent in the risk price
* Use data and commercial instinct to make significant decisions in uncertain economic conditions
* Utilize multiple sources of insight to help unpack the equity story for our shareholders
* Use insight to actively track the Insurance Market and provide direction for pricing/product/customer journey improvement
What we're looking for
The successful candidate will be data-driven and capable of coupling data skills to build credible insight into trading performance. You will work with pricing & underwriting, technology, and operational teams to deliver initiatives to drive trade.
* Passion for driving real change through data and commercial skills
* Highly quantitative with previous experience in budgeting, forecasting & trading
* Experience with linear and non-linear models, valuation models, and an understanding of impacts along a distribution curve
* Ability to set their own agenda and independently deliver against objectives
* Commercially astute with the ability to create new value and challenge/develop others in commercial thinking
* High-quality data analysis skills (e.g., Excel, Tableau, SQL, Python)
* Ability to discuss pricing models with insurance pricing and underwriting teams
* Bias towards practical application in a live trading environment
What we'll give you
We offer excellent benefits tailored to your lifestyle and a flexible working model combining the best parts of home and office-working. Core benefits include:
* 9% employer contributed pension
* 50% off home, motor, and pet insurance plus free travel insurance and Green Flag breakdown cover
* Up to 10% annual bonus
* 25 days holiday (rising by 1 each year to 28) + bank holidays and option to buy or sell up to 5 days
* Additional optional Health and Dental insurance
* EV car scheme for leasing a new electric or plug-in hybrid car
* Buy as you earn share scheme
* Employee discounts and cashback
* Plus many more
Ways of Working
Our hybrid model offers a 'best of both worlds' approach, combining home and office-working. Most colleagues are in 2 days a week, and we will consider flexible working options that work best for you.
There's no one else like you. No one with the exact same mix of strengths, quirks, skills, and thoughts. That's why you could belong here. Join us and help us keep innovating and putting customers at the heart of everything.
Together we're one of a kind.
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